NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
recover data from swapped disk on Duo v1
My RND2150 stopped working a few days ago. Disk 1 light was flashing, Raidar could not find it and could not access it with the IP address. Powered down the unit, pulled disk 1 and started it back up...
Hello FrostByte1,
Swapping disk positions should not really be done as that will really compromise your data. Corrupt Root is a very bad error that will definitely affect the files. You should have tried re-inserting disk 1 to its bay then remove disk 2 and see if NAS will be detected by RAIDar because most of the time, one of the disks get faulty and you just need to determine which disk that has the problem by removing one of them but never change the order.
You may need to contact support, however, data recovery service is needed for this if you still want to recover the files.
Regards,
Disk 2 is likely the parity disk (assuming you were using X-RAID). You may need to replace the dead disk 1 with a new disk for the array to rebuild before the data can be accessed.
There could be more to it though, so if you want you could clone the good disk to a new disk as a precaution.
It is advisable to regularly backup your data. No important data should be stored on just the one device.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
