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Forum Discussion
recover data from swapped disk on Duo v1
My RND2150 stopped working a few days ago. Disk 1 light was flashing, Raidar could not find it and could not access it with the IP address. Powered down the unit, pulled disk 1 and started it back up...
Disk 2 is likely the parity disk (assuming you were using X-RAID). You may need to replace the dead disk 1 with a new disk for the array to rebuild before the data can be accessed.
There could be more to it though, so if you want you could clone the good disk to a new disk as a precaution.
It is advisable to regularly backup your data. No important data should be stored on just the one device.
It was using X-RAID. Disk 1 is definately the one that is dead (head clicks on boot up and Raidar can't find the unit with it in). Raidar will find the unit with only Disk 2 in, but it cannot be accessed and gives the corrupt root in info. The unit will go into Tech Support mode, so I am pretty sure it is just the drives. I have a new drive for Disk one, but am not sure if I should try putiing it in hot (once the unit is up with only disk 2). I do not want to loose the data, so if I need data recovery would tech support be able to do that over the phone or remotely - or do I need to send it in?
For a normal disk replacement, the unit would need to boot with only disk 2 installed. Unfortunately yours doesn't.
I am thinking you might need data recovery. I'd contact Netgear support first (though they likely will charge). If you boot into tech support mode, they can access the system remotely and can look at the disk even though the system won't boot normally.
Thank you all for your help. I will be contacting tech support tonight to see if they can fix disk 2, or if I need to send it to a data recovery service. I am hoping it will not be costing thousands of dollars to get the data back (if it can be recovered). I'll keep you posted.
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