NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Removing ReadyCloud/ ReadyNas users post April 2023
Hi I still have a couple of ReadyCloud users on my ReadyNas RN104.
How do I remove them so there are only local users?
The readynas is running Firmware version 6.10.9
And is in all other ways performing well. I just need to remover the 5 remaining Cloud users that can no longer connect via the readycloud service.
Many thanks
Gareth
2 Replies
Hello GaretMD
And welcome to the NETGEAR Community! 🙂
ReadyCLOUD is officially terminated, and no longer will be available at service or support.
Performing a Factory reset may erase all the data. If you are concerned about the data you can backup all the data and perform a factory reset. But that would be complex.
It is possible to remove the user from the ReadyCLoud account from the GUI. Since it is terminated, it would not much possible to remove the user from the account.
Have a lovely day,
Anisha A
Netgear Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
