NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Xyndi
Jun 26, 2018Tutor
RN 2120 - Warranty Is
Hello - would it be possible to get a phone number to call Netgear Support? I purchased the RN 2120 which states it comes with a 5 year warranty (purchased May 2016) and it's not showing correct in t...
- Jun 26, 2018
Hi Xyndi
Welcome to the Community!
You can contact NETGEAR Support using your MyNETGEAR Portal by creating a case and contacting them through Phone, Chat or Email. With the Phone number it will be presented to you upon selecting an option.
Regards
Xyndi
Jun 26, 2018Tutor
Hi Marc_V,
I'm not able to because Netgear has the RN2120 incorrecl on the Warranty there isn't any options for me to Call, Email or Chat, everything is X out in Red and it's showing there isn't a warranty. That is why I was posting here to see if I could get a phone number to call them and have it resovled.
Thanks
- XyndiJun 27, 2018TutorHello Marc_V, I called the number you gave me and keep pushing 1 until I received a menu that allowed me to choose 'other', when I got to that point I was able to get a live person on line and get a case number for my issue. They told me it would take a few days to correct the missing warranty information in mynetgear account. Thank you!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!