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Forum Discussion
RN102 unresponsive after initiating FW update from 6.10.6 to 6.10.7
Initiating update from local admin page, everything seemed normal
including the blinking power light during the update process.
I received a status email that the unit was rebooting, and
I watched the four blue LEDs waiting for any change from the
normal all-LEDs-on-solid when the unit is ready. I never
observed any indication from the LEDs that it had rebooted,
regardless of the status email.
And now, the unit is unresponsive from local network or
ReadyCcloud.
What are my options for data recovery?
What are my options for returning the unit to normal operation?
33 Replies
Did you try powering down, and powering up again?
Unit is unresponsive to power button. Shall I pull the power plug?
Pulled the power plug & waited a few minutes.
Applied power and unit appeared to start without touching power button.
The amount of time from applying power to power LED going from blinking to solid on was
only about 6 seconds, much faster than a normal boot. And, unit is unresponsive
to any access and power button. I have not tried the reset button.
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