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Forum Discussion
Cliff_Evans
Jun 15, 2017Aspirant
RN104 Taking ages
Have just purchased ReadyNas RN104 second hand. Netgear are not interested in helping me! Cannot even transfere unit to my name! It is taking ages to gwt the drives to be ready to use, two 2tb dri...
StephenB
Jun 15, 2017Guru - Experienced User
Netgear's warranty and support is only available on new purchases. Personally I think the support limitation is a mistake.
What disks are you using? Have you looked at the SMART stats?
Cliff_Evans
Jun 15, 2017Aspirant
Wher would I finfd that info (Smart Stats) as I say totally new to this! I have three WD2003FYYS-O2W0B0 drives and one ST2000VM003-1CT164
- ukbobboyJun 15, 2017Luminary
Hi StephenB & Cliff Evans
I too wish that Netgear would support equipment purchased via the second hand market, for a start it would promote brand loyalty, could bring in extra revenue by charging a fee for 3, 6 or 12 months support and be kinder to the environment, i.e. nearly new equipment not ending up in a land fill site.
However, they've made a commercial decision and I guess that's that.
UK Bob
- StephenBJun 15, 2017Guru - Experienced User
Cliff_Evans wrote:
Wher would I finfd that info (Smart Stats) as I say totally new to this! I have three WD2003FYYS-O2W0B0 drives and one ST2000VM003-1CT164
You can download the log zip file from the logs page.
Then look in disk_info.log.
- Cliff_EvansJun 15, 2017Aspirant
All seems well from looking at the logs! Only another 17 hrs to go!
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