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Forum Discussion

igl00's avatar
igl00
Aspirant
Jul 09, 2015

RN10400 won't power on/dead

Hi,

After about 2 months of use, yesterday I found that my ReadyNas was powered off and I wasn't able to turn it on again. I believe it is the power supply as its led doesn't light up. I've tried with another mains power cable with no luck and also I've tested the DC pins and no current is coming from them. Before I contact support and ask for a power supply replacement, is there something else I could try?

I find it pretty strange because there isn't a reason for this, when it has happened I was at home and AFAIK there haven't been any surges or blackouts or anything power related.

Thanks!,
Igl00

2 Replies

  • I can't think of anything else to try, and you've clearly isolated it to the supply already.

    So I'd just call support.
  • StephenB wrote:
    I can't think of anything else to try, and you've clearly isolated it to the supply already.

    So I'd just call support.


    Thanks!

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