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Forum Discussion
RN316 - won't resolve host name to update software
Sought to update my two RN316's today to latest operating system version. I use 2 NAS' with one as the primary and the other as backup. Began with the backup NAS and clicked to download the new software and then received the following message: "Cannot resolve host name. Communication Error. Check internet connection, DNS settings or proxy settings"
I appreciate the suggestions of the community.
Bob G.
1 Reply
Replies have been turned off for this discussion
Of course one option is to download the firmware to a PC and manually install it onto the NAS.
Does the backup NAS use a static IP address? If so, did you remember to configure a DNS server? 8.8.8.8 (google's public server) is a reasonable choice.
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