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RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
Replaced RAM & Working Fine
I removed the RAM stick and powered it on — it still stopped at the same “Welcome” screen. Then I replaced the RAM with another one, and this time it showed “Booting...”. After that, I inserted the disks and powered it on again, and now it’s working fine. Thank you very much for your inputs Sandshark & StephenB
I’m planning to collect all technical details to ensure I can rebuild the shares from a Linux PC if the NAS fails again in the future. Could you please advise what information I need to note and where to find it?Also, since this product is no longer supported, my company management is ready to procure another rack-mountable NAS. Could you experts please suggest a reliable, rock-solid make and model?
Hi Sandshark , Thanks for your response.
If I am doing in following order, will it affect the data or existing RAID settings ?
- Switching off the device & removing power cord too
- Marking some mark in disk to identify the positions ( 6 disks are there ) & removing all disks.
- Just switch on and observe ( hope this you mean by -> Does it display anything different when booted without drives?)
- Switching Off again,
- Powering on the NAS with press and hold the Reset button. to do the 'memory test' in boot menu
- After that power off again and inserting all disks in previous positions then switching it on
I want to try reinstall OS ( hope that also will not affect the existing data) . can you please share that steps too
I want to try reinstall OS ( hope that also will not affect the existing data) . can you please share that steps too
They are in the hardware manual - see pages 105-106:
The OS reinstall is data-safe, but does change a couple of settings:
- The admin password is reset to password
- The network configuration is changed to DHCP with no bonding
- Volume quota is disabled (it can be re-enabled from the volume settings wheel).
That said, it is unlikely to solve your problem. Testing the disks in a PC could rule out a disk-related issue - start with disk 1, as the NAS will boot from that disk slot if it is installed.
The instructions also include running the memory test.
FWIW, I agree with Sandshark that a failed power supply is the most likely cause.
Does it display anything different when booted without drives
It normally will display a "no disks" status.
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