NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
Replaced RAM & Working Fine
I removed the RAM stick and powered it on — it still stopped at the same “Welcome” screen. Then I replaced the RAM with another one, and this time it showed “Booting...”. After that, I inserted the disks and powered it on again, and now it’s working fine. Thank you very much for your inputs Sandshark & StephenB
I’m planning to collect all technical details to ensure I can rebuild the shares from a Linux PC if the NAS fails again in the future. Could you please advise what information I need to note and where to find it?Also, since this product is no longer supported, my company management is ready to procure another rack-mountable NAS. Could you experts please suggest a reliable, rock-solid make and model?
Sandshark okay as you suggested , I will do disk less test.
StephenB The display is currently showing 'Welcome to Netgear Storage'. Based on this, can we assume that the power supply is working, or display is receiving power from a different source?
The display is currently showing 'Welcome to Netgear Storage'. Based on this, can we assume that the power supply is working,
Unfortunately, not. There are multiple power outputs from the supply. It isn't unusual for the one that powers the LCD display to be working (but not the others). So it could be the supply (but also could be something else).
As Sandshark says, older units just say "ReadyNAS" on their display when this happens. There aren't many reported PSU failures with the newer models, but we are thinking that might have changed to "Welcome to Netgear Storage".
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
