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Forum Discussion
arun-india
Oct 06, 2025Aspirant
RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
- Oct 24, 2025
Replaced RAM & Working Fine
I removed the RAM stick and powered it on — it still stopped at the same “Welcome” screen. Then I replaced the RAM with another one, and this time it showed “Booting...”. After that, I inserted the disks and powered it on again, and now it’s working fine. Thank you very much for your inputs Sandshark & StephenB
I’m planning to collect all technical details to ensure I can rebuild the shares from a Linux PC if the NAS fails again in the future. Could you please advise what information I need to note and where to find it?Also, since this product is no longer supported, my company management is ready to procure another rack-mountable NAS. Could you experts please suggest a reliable, rock-solid make and model?
arun-india
Oct 10, 2025Aspirant
One important point I missed earlier — there were frequent power failures on the day this issue started. The problem seems to have occurred after those outages
Here’s a summary of what I’ve done.
- I powered off the unit and removed all drives.
- When powering on the device using the rear switch only (without touching any buttons on the front panel), it still boots to the same screen: “NETGEAR Storage Welcome.”
- During startup, all four Ethernet port LEDs turn on briefly (just for a second).
- After that, when I plug in an Ethernet cable to any of the ports, the link/activity LEDs start blinking
All the above testing was done in disk-less mode (no drives installed).
As suggested checked below things too :(my observations as follows )
- How did you turn it on? Did you have to press the power button, or did it just come on when plugged in?
I just plugged in the power cord, and after switching on the rear power switch, the unit powers on and reaches the 'Welcome' screen — without pressing the front power button near the disk bays.
- When you turn it on, do you even see a flicker on the Ethernet LED?
Yes
- Do the drives spin up?
Yes I can feel tiny vibration while touching the front portion of each disks and the blue light near to each 6 bays are ON only. ( for doing this step I kept all disks back )
- You say you get no results from pressing any buttons. Does that include a long press of the power button?
While pressing unit goes off.
Next Steps:
I’m planning to try the Memory Test option from the boot menu.
Can you please confirm:
Should I do the memory test with or without the drives inserted?
Will this process affect the existing RAID configuration or stored data in any way?
This storage was originally set up by someone else, and until now we’ve only accessed shared folders—no changes have ever been made to the admin settings.
- StephenBOct 10, 2025Guru - Experienced User
arun-india wrote:
I’m planning to try the Memory Test option from the boot menu.
Can you please confirm:
Should I do the memory test with or without the drives inserted?
Will this process affect the existing RAID configuration or stored data in any way?You can do it with the disks inserted, as this will not affect the configuration or the data.
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