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RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
Replaced RAM & Working Fine
I removed the RAM stick and powered it on — it still stopped at the same “Welcome” screen. Then I replaced the RAM with another one, and this time it showed “Booting...”. After that, I inserted the disks and powered it on again, and now it’s working fine. Thank you very much for your inputs Sandshark & StephenB
I’m planning to collect all technical details to ensure I can rebuild the shares from a Linux PC if the NAS fails again in the future. Could you please advise what information I need to note and where to find it?Also, since this product is no longer supported, my company management is ready to procure another rack-mountable NAS. Could you experts please suggest a reliable, rock-solid make and model?
if I decide to purchase a brand new Netgear NAS
The problem here is that Netgear exited the business some years back, so the only new ReadyNAS would be old inventory (at least 5 years old).
That said, you could migrate the disks directly to a used OS-6 x86 model (316, 426, 428, 516, 526, 528, 626, 628, or 716 are the possible desktop NAS). The x1x models are the oldest (launched in 2013). 42X, 52x, and 62x are the newest (launched in 2016-2017).
You could also get a used Ultra 6, Ultra 6 Plus, or Pro 6, and convert that to run OS-6. Then you could migrate the disks. Note these models would be at least 12 years, as Netgear stopped building them in 2013 when they launched the OS-6 NAS.
Will I get Netgear Support for this ?
No, as all ReadyNAS platforms (including yours) are end-of-life.
So unfortunately no Netgear support for any ReadyNAS.
or any method available to migrate the existing data from these 6 disks
If you can connect all the disks to a Linux platform (using either SATA or USB adapter/docks) you could mount the volume manually and offload data. This assumes that the failure did not damage the disks (or the data on them). We can provide details on how to do that.
Another option is to use RAID recovery software that supports BTRFS and linux software RAID. ReclaiMe and UFS Explorer are two packages that other posters have used with success. This would require connecting all the drives to a Windows PC.
If you can connect all the disks to a Linux platform (using either SATA or USB adapter/docks) you could mount the volume manually and offload data. This assumes that the failure did not damage the disks (or the data on them). We can provide details on how to do that.
Hi StephenB ,
I am a Linux enthusiast and interested in trying above method. Could you please provide the details for me to try it out?
A few additional points that might help in the next steps
- There are a total of 6 disks, where 5 disks have a capacity of 4 TB each, and one disk has a capacity of 2 TB
- I have attached a screenshot of the admin page, which I took a while ago
Even if the disks were part of a RAID array, we can still retrieve the data using above method right ? ( assuming that disks are fine)
I have attached a screenshot of the admin page, which I took a while ago
It looks like back then you were using FlexRAID - a 2 TB JBOD volume (data) and a 12 TB (~10.88 TiB) volume (Jupiter).
Options for Jupiter would be
- 5x4 TB RAID-6
- 4x4 TB RAID-5
If RAID-5, then either disk 5 was not installed back in 2023, or it was set up as a spare.
Do you recall the details? Manual mounting will be easier if we are certain about the RAID configuration.
I am a Linux enthusiast and interested in trying above method. Could you please provide the details for me to try it out?
Try the JBOD volume first.
You need to install mdadm and btrfs on the linux system.
Even for the JBOD volume, you need to assemble a RAID array
mdadm --assemble /dev/md127 /dev/sdX3where sdX is the device of the 2 TB disk.
If that assembles, then you'd mount using BTRFS
mount /dev/md127 /data( You can use any convenient mount point on the linux system instead of /data).
The other volume will be a bit more complicated - after you connect those drives, please provide the partition information (just in case the array was vertically expanded).
Hi StephenB & Sandshark , I haven’t tried the above suggestions yet( A minor confusion that how I will connect this 6 disks at a time in PC) .
Meantime I tried with another SMPS (the one used in desktop PCs, with the same voltage settings). However, I still got the same screen — “NETGEAR Storage Welcome.” (I tested this without the disks.) So, I think we can confirm that the issue is not caused by the power supply unit.Meantime I tried with another SMPS (the one used in desktop PCs, with the same voltage settings).
Many ReadyNAS models use a non-standard pinout for the PSU - not sure if the RN426 is one of them.
A minor confusion that how I will connect this 6 disks at a time in PC
You can try the 2 TB drive by itself, since that appears to be jbod.
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