RND4000 with no power.

I just ordered a replacement here: http://www.evercase.co.uk/PowerSupplyUnits.htm#ReadyNASPSU

I'm rather disappointed in that NetGear has been spectactularily unhelpful in finding a replacement PSU. That and I'm astounded that there is no ready migration path to newer units with my existing disks. What WERE they thinking??? I was all ready to just go by a new unit and slap my disks in. But nooooo.... ???

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MrBadger wrote:

That and I'm astounded that there is no ready migration path to newer units with my existing disks. What WERE they thinking??? 

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I do understand that that the inability to do this migration does create some pain (and of course it is just as easy to switch to a competitor than it is to stay with Netgear).

That said, I think there are a lot of technical barriers in doing this particular migration. 

For one thing, they needed 4 GB of OS partition space in the OS 6 NAS; the 2 GB of partition space on your system wasn't enough. Converting the hardware RAID-4 used in the NV+ to the software RAID-5 in newer systems is another barrier.  The benefits of BTRFS are key features in OS 6, and that they couldn't easily convert to it from ext either.  

It would be good if they had a linux LiveCD that could be used to automatically mount the data partitions on a PC.

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MrBadger wrote:

 

I'm rather disappointed in that NetGear has been spectactularily unhelpful in finding a replacement PSU. 

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And stuff like replacement disk trays, mounting screws, power-bricks on v1 duos, etc.  The NV+ is old of course (2007 design replaced in 2011), and they almost certainly are running out of spares.  But they could provide more resources in listing 3rd party parts that can potentially be substituted (perhaps with some adaptation) for the original Netgear ones.

Hello everyone.

First off I would like to say I'm sorry for taking so long to provide feedback.

2nd, a really big THANK YOU to StephenB for this ATX powersupply conversion diagram link.

I bought an adapter, (ATX PSU to Motherboard extention cable). This way I could use the powersupply

in a computer again, I modified the adapter as per the diagram, and my NAS BOX IS ALIVE AGAIN!

Works great.

Thank you again StephenB

Hi mclancer,

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 
Regards,

Yeah, yeah, I know. I'm an embedded FW engineer myself so I know all about technical challenges and the reasons to not deal with them. I'll bet money if you talked to the engineers you'd find this was a bean-counter decision and that the engineers screamed bloody murder. The people who should have really screamed is the marketing types. This is very bad for brand name loyalty. I probably will indeed look at alternatives because it seems that NetGear isn't really looking out for my interests. But maybe I shouldn't say that until AFTER I have my machine back up and (hopefully) recovered my data.

Hello FramerV 

If you look at my post about an hour before yours (2016-11-20 05:09 PM),

you will see I have already done what you are asking me to do.

Thank you for the reminder anyway.

I have another major problem (not related to this issue I believe)

but I will start a new thread to ask for help.

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mclancer wrote:

 

you will see I have already done what you are asking me to do.

 

  

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Netgear is trying to track outcome statistics, that is why FramerV is asking you to "accept as solution" if the problem is resolved.