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Zombie_Zoo's avatar
Zombie_Zoo
Aspirant
Apr 27, 2016
Solved

RND4000 v3 not powering on

SN# 23J5127M00528 

I powered it down to move it to another location and it does not power back on. It seemed to be working fine up to this.

  • StephenB's avatar
    StephenB
    Apr 29, 2016

    Then likely the PSU has failed.  The hardware warranty is 5 years, so you could check to see if you are still covered.  Even if you aren't, you can try contacting netgear support, and see if you can get another PSU.

     

    A new NAS would deliver much higher performance than the NV+, so it is probably not worth a lot of investment (either time or money). 

     

    Do you have a backup of the data on the NAS?  If not, Netgear support could help you migrate the data (if you buy a new ReadyNAS).

11 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Perhaps make sure all the disks and boards are properly seated.  It is possible that something got loose in transit.

     

    Are you seeing any signs of life when you power it up?  LEDs briefly lit, etc?

    • Zombie_Zoo's avatar
      Zombie_Zoo
      Aspirant

      I removed and reinserted each of the four disks, and they seem secure. Unfortunately there is no sign of life.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi Zombie_Zoo,

         

        Is the version of you NV+ has a on/off switch at the back? Try to power it on without any drives and see if that helps.

         

        Note: If the drives were removed from the system, I advise you to label or mark them.

         

        Welcome to the community!

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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