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Forum Discussion
slgtech
Dec 30, 2015Aspirant
RNR4000 (Readynas 1100) Password recovery failed using the OS install procedure
I followed the procedure to perform a password recovery by pressing and holding the reset button while powering on the system. Now the NAS is stuck in boot up saying "File System Check" in RAIDar. RA...
- Dec 30, 2015
What is the firmware version?
Also note that for the 1100, the default password is netgear1 if running RAIDiator 4.x or if running RAIDiator 3.x it is infrant1
mdgm-ntgr
Dec 30, 2015NETGEAR Employee Retired
So, what problems were you experiencing that led to doing the OS Re-install?
Was it just being unable to login as the admin user or were there other problems?
Do you have a backup of your data?
Welcome to the Community!
- slgtechDec 30, 2015Aspirant
We are unable to login because of unknown credentials. The previous IT guy was fired. We are unaware of any backups so I would say there are no backups. We actually have two NAS boxes and we have only tried this on one. We can't use the GUI password recovery because we don't know the email and security answer.
- mdgm-ntgrDec 30, 2015NETGEAR Employee Retired
How long has the system been stuck on a "File system check"?
Particularly if you did an unsafe shutdown it's possible this may take a while. Is there any progress percentage showing?- slgtechDec 30, 2015Aspirant
It's been runing for over an hour now. It is possible we did an unsafe shutdown during troubleshooting. How long should it take to perform the file check? We are using RAIDar 4.3.8 and there is no status/percentage showing.
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