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Forum Discussion
Jalom
Jun 08, 2012Aspirant
Sadly, downgraded product
Well, one week after receiving my ReadyNas Duo V2, here is my feedback : this thing is a joke, and a pretty bad one.
I received confirmation today from L3 tech support that RAIDiator version 5.3.5 makes it IMPOSSIBLE to partition volumes (or chose their size). There is no volume control whatsoever on this product. I thought a NAS was all about managing data and therefore, volumes. Apparently, Netgear thinks another way.
The worst part : this feature was available on the V1. So, the 2009 version was nice. The 2012 version sucks.
And what does "tech support" suggest me ? To buy a different product, more expensive, and to put 3 hard drives in it. This way "I will have 3 volumes on my NAS". Oh yeah, sure, spending tons of € is generally a way to solve problems, but I would rather get my money worth from my duo.
I never thought I would find a NAS on the market that would not allow the admin to define the size of the logical volumes... Now, all I can do is organize my data the way Netgear wants me / allows me to...
You know what they say : a satisfied customer tells one person, an unhappy one tells 10 people. That is exactly what is going to happen here.
I received confirmation today from L3 tech support that RAIDiator version 5.3.5 makes it IMPOSSIBLE to partition volumes (or chose their size). There is no volume control whatsoever on this product. I thought a NAS was all about managing data and therefore, volumes. Apparently, Netgear thinks another way.
The worst part : this feature was available on the V1. So, the 2009 version was nice. The 2012 version sucks.
And what does "tech support" suggest me ? To buy a different product, more expensive, and to put 3 hard drives in it. This way "I will have 3 volumes on my NAS". Oh yeah, sure, spending tons of € is generally a way to solve problems, but I would rather get my money worth from my duo.
I never thought I would find a NAS on the market that would not allow the admin to define the size of the logical volumes... Now, all I can do is organize my data the way Netgear wants me / allows me to...
You know what they say : a satisfied customer tells one person, an unhappy one tells 10 people. That is exactly what is going to happen here.
19 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredThe Duo v2 has features like support for 3TB drives, a faster processor, a much newer OS, new UI that aren't on the v1.
Just wondering why you want several volumes on the NAS? Is there a specific reason why you want that?
What model drives do you have installed and how were you planning on partitioning it?
On the v1 using Flex-RAID you could create up to 4 volumes (2 of them could be on any given disk). - JalomAspirantHi,
My original plan are detailed there :
viewtopic.php?f=65&t=26959
I do not need 3 tb support. I do not need a UI with less features than the old one. I need one volume for me, one for my girlfriend, and one for our common files.
Yesterday, after I reset to factory setting and finally set up the NAs in RAID 1, I went through the resync process. After it was finished, I turned it off. Today, when I turned it on again, disk 2 was "faulty" (blinking led). It is a brand new disk, never used.
I am really starting to love this NAS... - PapaBear1ApprenticeAccording to your post in the other thread, you purchased the diskless version of the Duo v2. When I set up my first ReadyNAS some 5 years ago, I had a premature failure of one disk (out of a two disk array). I replaced it with one of the same model and then RMA'd the failed drive to Seagate. The disk that did not fail then ran for some three years (over 25,000 hours) before being replace with a larger drive. The replacement disk also ran for over 25,000 hours. The replacement disk sent by Seagate was a larger drive and place in other sevice. All three drives are still functional, although not in a RAID array.
You might try returning the drive to the store that supplied it if possible, failing that, RMA it with the manufacturer of the drive.
One thing you can count on is that all hard drives will fail. That's about as certain as death and taxes. We just don't know when the drive will fail. Some, as you have found, fail very early, while others will run for years before they fail. - JalomAspirant@Papabear: actually, the provider I bought my NAS from sold it as a 2x2 To version, but it is not the Netgear supported bundle, they "selected" and provided the 2 disks themselves. And, of course, I returned the faulty disk to them, since it failed on day 5, and I am expecting them to replace it with a brand new unit.
I understand that all industrial products have a limited lifespan ; but so far, I have never had a hard drive crash in my life ; I have always replaced my PCs / HDD before that happened. So this situation is pretty new to me. Anyway, this is Seagate's issue, not Netgear's. This thread was about Readynas Duo V2 features. - mdgm-ntgrNETGEAR Employee Retired
Jalom wrote: I need one volume for me, one for my girlfriend, and one for our common files.
You don't need separate volumes for all this. Separate shares is enough. Each user should have their own private home share that only that user and the admin user can access. So that handles two of the shares. Then a share for the common files could be created via the Dashboard. - JalomAspirantFirst of all, that is just not the way i want to do it.
Just as if I told you : "You do not need all these tags to identify your music ; you can organize it in folders, that will do the trick". What if you prefer tag-based navigation ? When it comes to user interface, we all have our habits, customs, reflexes, etc. Some people like to click, others like to use keyboard shortcuts, some like high res and small icons, some like the opposite, please respect that, and let people chose by themselves.
Plus, you completely omit half the BS I say : I want the "common files" mirrored, the other 2 not, in order to maximize both space and data safety. So, no, the separate "shares" (why not simply call them "folders" since that is what they are ? another counter-productive way to confuse the final user, who already have to cope with a so-so translation) will not do.
So, I am sorry if you are disappointed to see me disappointed, but I am. - PapaBear1ApprenticeYes, shares are in effect first level folders, but are distinguished because of where and how they are created. As I do not use Linux, it may also play into this, but I am not sure.
Shares can only be created by the NAS OS which in turn cannot create folders. Folders are created by the client PC which cannot create shares.
Shares actually are well named since they share the volume available.
If you had a separate volume for you and your GF, and she was only using a quarter of hers and you were running out of room, you would have to completely restructure it in order to get more space. This way, if you have a lot of data and she has little (or vice versa) you don't have to restructure to get more space, you simply transition to larger drives. - StephenBGuru - Experienced UserThe net here is that as far as I can tell you can't have more logical volumes than disks on the V2. Per the manual
• Each logical volume can correspond to a hard disk drive.
• A logical volume can be made up of more than one hard disk drive.
And in Table 2. Flex-RAID volume expansion behaviorA new JBOD volume is created for each new disk. - JalomAspirantWell, I am not a native speaker, but I think that "can" and "must" have different meanings and uses in the English language. It is not because you can do something that you cannot do the opposite.
Before I made my purchase, I did not read the user's manual for the Readynas Duo V2. My bad, but honestly, who does that ?
What I did is come on this forum, read a couple of posts, and observe that the ReadyNas Duo indeed was capable of managing the logical volumes the way I wanted. There even was a step by step tutorial! Then I turned to my regular provider, who happened to sell the V2 packed with 2 hard drives at a decent price (considering the tension on HDD stocks at the time). And I said to myself : "Who can more, can less : V2 HAS to be superior to V1 in terms of available features, otherwise, what would be the point ?".
Childish mistake of mine... One of the only 2 features I was really interested in (the other being the Squeezebox Server) had disappeared. Why ? The official answer is : "it is less confusing to the end user that way". Then, why cram up so many functions in this NAS that the average user have never heard of, and which will only be used by the more tech-savvies ?
@Papabear : and I do not want my girlfriend's folder to adapt in size... Let's say she is part of these people who express their potential better under strong limitations...
So, is it my fault for not having read enough documentation ? It may well be. Does my provider have a part of responsability for not having designed the info sheet so as the buyer would be more aware of this situation ? Heck yeah. But still : when I compare V1 and V2, I feel scammed. - StephenBGuru - Experienced User
I agree that adding "a hard drive cannot be split into multiple volumes" would be clearer.Jalom wrote: Well, I am not a native speaker, but I think that "can" and "must" have different meanings and uses in the English language. It is not because you can do something that you cannot do the opposite.
I wasn't meaning to suggest blame; I was just trying to say that the box won't let you set up volumes the way that you want.Jalom wrote: So, is it my fault for not having read enough documentation ? It may well be. Does my provider have a part of responsibility for not having designed the info sheet so as the buyer would be more aware of this situation ? Heck yeah. But still : when I compare V1 and V2, I feel scammed.
BTW, I think there are a lot of people here who wish Netgear had not attempted to brand the new ARM products as "V2" - it creates a lot of confusion, and there are several posts from people here who clearly did not expect various features to be dropped in the V2.
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