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Forum Discussion
cmbg
Aug 20, 2016Aspirant
SATA reset on ReadyNAS Duo v1
I have an old ReadyNAS Duo v2 with two HDDs. Recently it started to have issues and froze. Something was wrong with the HDDs or other hardware. After taking out one disk it worked again. I therefore ...
cmbg
Sep 09, 2016Aspirant
Okay I in deep sh**t now. I came to the conclusion that my problem with the NAS was due to the failing disc. Therefore I happily went on using the NAS and the two good discs... Suddenly the NAS went uncontactable. It's not possible to access frontview. I have removed first disc one and no response. Thereafter disc two and still no connection.
It might be disc one failing. When removed and tested with lifeguard (WD disc) it shows up as a 0 MB disk (should be 2 TB). On the other hand the second disk (Seagate) is not performing good either.
Does anyone know how to fix a corrupted disc? The Seagate disc works but has gotten corrupted by the failing WD disc. Is it possible to have it corrected? Seatools does not offer that tool or am I mistaken? I have removed both discs and mounted them externaly to my windows 10 computer. Can they be repaired?
StephenB
Sep 10, 2016Guru - Experienced User
cmbg wrote:
Okay I in deep sh**t now. I came to the conclusion that my problem with the NAS was due to the failing disc. Therefore I happily went on using the NAS and the two good discs... Suddenly the NAS went uncontactable. It's not possible to access frontview. I have removed first disc one and no response. Thereafter disc two and still no connection.
It might be disc one failing. When removed and tested with lifeguard (WD disc) it shows up as a 0 MB disk (should be 2 TB). On the other hand the second disk (Seagate) is not performing good either.
Netgear support is likely your best option now (though data recovery is expensive).
- cmbgSep 10, 2016Aspirant
Netgear does not provide support for my drive any longer. It is too old I guess. However, I haven't given up completely. Using seatools on my seagate drive tells that drive is perfectly fine. I have dismantled it and placed it in an external USB dock connected to my computer.Thus my data is still in there... But is it accessible?
And my NAS showed up using RAIDar on my network? Therefore I tried to mount an old spare HDD to the NAS and after some 20 minutes it came alive. I guess it needed 20 minutes to initialize the new HDD? Now my NAS is up and running, but with the wrong HDD and I had to connect to it with the default password "netgear1". Thus the NAS is working and my HDD is fine, but they don't work together?
The WD disc that used to work has completely given up. Acronis can not read its SMART info, nor can Lifeguard test it. It claims the disc has a capacity of 0 MB.. Could it have been this disc failing that caused the connection problem with the NAS?
Questions:
1. is it possible to reset the NAS in any meaningful way. And what happens if I switch disk to my functioning Seagate disc now when the NAS is up running? Will my NAS start by wiping it?
2. Is it possible to mount the functioning Seagate drive in an external USB dock or internally in my computer in a way that it could be read directly by Windows?
Does it make any difference if my discs are mounted in bay 1 or 2 in the NAS? The WD disc that crashed was number 1. The working Seagate was number 2.
- cmbgSep 10, 2016Aspirant
Just to do something. I put my (according to Seatools) functioning Seagate disk back into my NAS in bay #2 and powered it on. Now I have a slow pulsating power button, a blinking green light for bay #1 and a steady green light for bay #2. No idea what it means.
Initially RAIDar could detect the NAS, but it wasn't accessible through my browser (frontview). Something is wrong with the disk in combination with my NAS. What should I try next?
- cmbgSep 11, 2016Aspirant
Just to let you know I did some more investigations in this and similar forums and eventually got the NAS back working again. In my case it was as simple as an OS-reinstall with both original disks in place.
The LEDS on my NAS kept blinking three long blinks followed with three quick blinks. RAIDar said the NAS had a corrupt root (felaktig rot), which gave me the idea of an OS-reinstall.
To perform an OS reinstall or factory reset:
- Power off your system.
- Locate the Reset button:
- ReadyNAS X6 or 600: the pinhole is on the back in the lower left corner.
- ReadyNAS Duo v1, NV, or NV+ v1: the pinhole is next to the USB port in the back:
Duo v1:
NV+ v1:
- Using a straightened paper clip, press and hold the Reset button.
- While continuing to hold the Reset button, press and release the Power button to power on the system.
- To perform an OS reinstall, continue to hold the Reset button until all Disk LEDs flash once, after about 5 seconds, and then release the button.
To perform a factory reset, continue to hold the Reset button until all Disk LEDs flash twice (once at 5 seconds and then 25 seconds later), and then release the button.
Now backing up the whole NAS before it fails again.
- BrianL2Sep 12, 2016NETGEAR Employee Retired
Hi cmbg,
Great! Just have everything backed up and use a new pair of drives on your system.
Kind regards,
BrianL
NETGEAR Community Team
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