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Forum Discussion

cpu80881's avatar
cpu80881
Aspirant
Jul 17, 2018
Solved

Screen Name

getting frustrated now

 

my previous screen name was cpu8088 and now forced to use a new one

 

i logged into this community with email address and put in password. it turned out that my password was not accepted so i requested a reset of password. then when i logged onto the account it prompted me a new screen name.

 

i want my old screen name back

 

 

  • Hi cpu8088 cpu80881

     

    You should be able to verify the email address you provided and gain access back to your old username.

     

    You have verified your past email and you should get access back to your old username.

     

     

     

    Regards

3 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi cpu80881

     

    Welcome to the Community!

     

    If you have an older Username registered it is possible that you have used a different Email. What Email address did you use for your cpu8088 username?

     

    You can send me a PM.

     

     

     

    Regards

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi cpu8088 cpu80881

     

    You should be able to verify the email address you provided and gain access back to your old username.

     

    You have verified your past email and you should get access back to your old username.

     

     

     

    Regards

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