Seagate ST3000DM001 7200.14 Compatibility and Warranty

vandermerwe wrote:

It's really "enhanced" warranty coverage that we are talking about. I think in principle allowing customers retrospectively to opt for an upgrade rather than a warranty repair/replacement for any product would not make business sense either because it would be too costly or that the cost to the consumer would be too high to make it an attractive proposition. I guess if the consumer paid or this kind of "enhanced" warranty upfront at time of initial purchase then consumers who are uncertain could opt for this. I think if it were available retrospectively then we'd all end up subsidising it through higher purchase prices.

It all depends on the pricing.

Assume Seagate normally charges Y dollars to a volume channel like Amazon for the drive I want to upgrade to, and that it costs them X dollars to provide a normal warranty replacement of the drive that failed.

If they offer me an upgrade-on-failure at a price of Y-X dollars, it is at least revenue-neutral for Seagate and likely cheaper for me. No need for "subsidizing through higher purchase prices".

(ramjet73 made the same observation in the previous post).