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Forum Discussion
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
Wonderful... whilst I recall seeing said announcement and install the add-on (viewtopic.php?t=10259), seems like my PSU still died. Actually have a ReadyNAS NV (ancient rev A) and got the fanless PSU retrofit yet somehow managed to still be in the affected serial range?
Now I'm curious where I stand on the replacement PSU front as I got the ReadyNAS NV from Eaegis UK when I was still living there, the fanless PSU direct from from Infrant way back then (I recall the annoyance in having to fax the order :P) but now I'm living in Hong Kong.
I'm pretty certain it is the PSU that is dead as it took out the 5A fuse in the UK 3-pin plug, not to mention the dust inside the ReadyNAS has gained a sooty carbon black... plus this telling photo of the solenoid inside the PSU (why aren't attachments enabled here... would make support that much easier!):
I've yet to get in contact with Netgear HK (it's a Sunday after all :P), however I'm wondering if it'd be possible to source a replacement PSU ASAP then send back the old one to verify it is really dead (I'd go as far as having one FeDexed or if they are available in HK, collect in person :P)? Guess the trick of keeping the ReadyNAS in the air-conditioned guest room which stays no warmer than 25°C didn't do the trick (that or the cleaner turns off the air-con when I'm out... grr).
Edit: Great... Netgear HK is just a fax number and no telephone line...
Now I'm curious where I stand on the replacement PSU front as I got the ReadyNAS NV from Eaegis UK when I was still living there, the fanless PSU direct from from Infrant way back then (I recall the annoyance in having to fax the order :P) but now I'm living in Hong Kong.
I'm pretty certain it is the PSU that is dead as it took out the 5A fuse in the UK 3-pin plug, not to mention the dust inside the ReadyNAS has gained a sooty carbon black... plus this telling photo of the solenoid inside the PSU (why aren't attachments enabled here... would make support that much easier!):
I've yet to get in contact with Netgear HK (it's a Sunday after all :P), however I'm wondering if it'd be possible to source a replacement PSU ASAP then send back the old one to verify it is really dead (I'd go as far as having one FeDexed or if they are available in HK, collect in person :P)? Guess the trick of keeping the ReadyNAS in the air-conditioned guest room which stays no warmer than 25°C didn't do the trick (that or the cleaner turns off the air-con when I'm out... grr).
Edit: Great... Netgear HK is just a fax number and no telephone line...
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