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Forum Discussion
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
Riccardo wrote:
beisser wrote:
your serial number is within the range of the affected psu as described here:
viewtopic.php?p=54911#p54911
call italian techsupport again and tell them to look at this thread and replace your powersupply.. if they dont want to let them escalate it to someone who does. if your serial is within the range described in above thread the powersupply gets replaced, without regards to the status of warranty.
I already mentioned them this topic but they reply that whas a matter with Infrant, "we as NETGEAR garantee our products 5 years" and this 5 years apply to my new one already bought.
I wrote an email to sale manager on Netgear US but never had an answer.
I had no other reference to contact.
pm me your case number and i will see what i can do about that.
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