Service Action to Prevent PSU Failures in ReadyNAS NV/NV+

Even with the add-ons, my PSU fried on Friday. I understand Power Supplies going bad, but there was a burning smell and some smoke in the air. That's what freaked me and the wife out more, as this unit is in our home.

Now aside from that, I called Netgear (the number in Yoh-dah's signature) on Saturday morning. They transferred me about 5 times because I had forgotten to register my NV+ 1-1/2 years ago, but all in all, what a great experience. They were top-notch, helpful, fast and they fed-ex'd me a new unit overnight (where I'd send my old unit back). I was amazed given horrible experiences others have had.

Anyway, setting up the new unit last night and I was freaked out because none of my drives were showing up and I was very worried that the damage to the PSU would affect my drives. I followed their advice of replacing the drives in the exact same locations, but still nothing.

But this morning, I realized the unit they sent me had firmware 3.x running and not 4.x, as my drives are 1.5TB. So I'm upgrading the firmware now and when I'm home tonight, hopefully my data will return. But I'm surprised the new Netgear unit (my NV+ was an Infrant model) only had 3.x on it. Anyway, here's hoping the data is still alive and kicking. I just wished there was some warning or tech support would have told me about that as I almost called it quits and created a new share in 3.x which would have definitely harmed my data.