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Forum Discussion
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
This week, I became a victim of this too. Oldest of my three ReadyNAS NV+ units - still within 5 year warranty - all of which are registered at mynetgear.com.
Serial number falls within the affected range... 000DA2013C82
Filed a case (12723094) at online support (mynetgear.com) on 7/28/2010 10:18:00 PM and a follow-up on 7/31/2010 12:21:00 AM to the same case number having had no acknowledgement as yet.
I live in Japan, but am not a Japanese speaker, so hopefully this can be sorted out online / by email without me having to call a Japanese support line.
Looking online I haven't even been able to find a supplier in Japan of the replacement PSU's if I have to go down that route.
Serial number falls within the affected range... 000DA2013C82
Filed a case (12723094) at online support (mynetgear.com) on 7/28/2010 10:18:00 PM and a follow-up on 7/31/2010 12:21:00 AM to the same case number having had no acknowledgement as yet.
I live in Japan, but am not a Japanese speaker, so hopefully this can be sorted out online / by email without me having to call a Japanese support line.
Looking online I haven't even been able to find a supplier in Japan of the replacement PSU's if I have to go down that route.
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