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Forum Discussion
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
Hi everyone,
Looks like i became a victim of this 3 days ago. Went to grab a file from my NAS and it wasn't responding, went into office and it was dead, will not power on at all.
Serial number is 000d-a201-4491 which appears to fall under the affected units. Purchased July of 2007.
I called support and was told the unit was registered to someone else, (name and phone # did not match) purchased in 2005. I bought this unit brand new in 2007 and have the invoice. From what I can read the warranty starts in August of 2007, sigh :(
I was told my unit was not under warranty but i could get troubleshooting support for $75 an hour.
What can i do? looks like im on my own here, where can i order a compatible PSU?
Thanks
Kyle
Looks like i became a victim of this 3 days ago. Went to grab a file from my NAS and it wasn't responding, went into office and it was dead, will not power on at all.
Serial number is 000d-a201-4491 which appears to fall under the affected units. Purchased July of 2007.
I called support and was told the unit was registered to someone else, (name and phone # did not match) purchased in 2005. I bought this unit brand new in 2007 and have the invoice. From what I can read the warranty starts in August of 2007, sigh :(
I was told my unit was not under warranty but i could get troubleshooting support for $75 an hour.
What can i do? looks like im on my own here, where can i order a compatible PSU?
Thanks
Kyle
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