NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
yoh-dah
Apr 19, 2007Guide
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
CondoMax
May 30, 2012Aspirant
I've joined the bad power supply club. My ReadyNAS NV+ v1 with serial number within the range of faulty units (000D-A201-284F) has bitten the dust. Absolutely nothing happens when I hit the power switch. This is an Infrant unit, purchased December 26, 2006, so it is out of warranty.
I pulled the power supply to have a look, and noted that the ferrite core toroidal coil closest to the center of the PSU had incinerated its fabric covering. As I had no burning smell at any time, I believe that this was not a sudden flame-out, but instead one that took place over a long period. The NV+ is turned on most of the time, being powered down only occasionally to do a dust blow-out. It was up and running when the PSU crapped out.
Having read all the reports here, you'd think I would have purchased a spare so I could avoid significant downtime. I'm a procrastinator, the end result being that I am now dead in the water.
So, I submitted an on-line support ticket (#18668400) to see what Netgear will do for me. I will share my experience with the forum with the hope of saving some unnecessary downtime for other procrastinators out there! :D
Cheers,
Ben
I pulled the power supply to have a look, and noted that the ferrite core toroidal coil closest to the center of the PSU had incinerated its fabric covering. As I had no burning smell at any time, I believe that this was not a sudden flame-out, but instead one that took place over a long period. The NV+ is turned on most of the time, being powered down only occasionally to do a dust blow-out. It was up and running when the PSU crapped out.
Having read all the reports here, you'd think I would have purchased a spare so I could avoid significant downtime. I'm a procrastinator, the end result being that I am now dead in the water.
So, I submitted an on-line support ticket (#18668400) to see what Netgear will do for me. I will share my experience with the forum with the hope of saving some unnecessary downtime for other procrastinators out there! :D
Cheers,
Ben
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!