Hi, could use some help on a situation that came up a few days ago, I logged into the Readynas admin page and am no longer seeing my shares. The shares are also not showing up on my computer. The data capacity on the drives hasnt changed. ReadyNAS 3138, w/ 2 6TB drives, firmware 6.9.6 Many thanks in advance.

Can you download the log zip file from the logs page? Are you seeing any indication the the OS partition ("root") is full? There is a repair script that can be run from ssh, but you shouldn't just run w/o having some idea of what caused the problem. One option is to engage paid netgear support to diagnose what happened, and then resolve it.

Yeah, i can download the zip, theres dozens of txt files in it. Will one of them show if the OS root is full?, i dont see that anywhere in the portal dashboard. Agreed, i may have to engage netgear support to help if im unable to resolve. Thanks for fielding a few questions. Much appreciated.

Look in btrfs.log at the top. You should see something like this: Label: '7fc780f2:root' uuid: 7e15fc17-8765-457e-8a81-156ddea84fa0 Total devices 1 FS bytes used 805.62MiB devid 1 size 4.00GiB used 1.64GiB path /dev/md0If you are seeing anything close to 4GiB used, then that is likely what caused your problem, and using the script could make it worse. If it is full, and you are comfortable with SSH, you can find guidance on finding and deleting the errant files here in the forum. There are a few usual suspects, Plex being a prime candidate. If you are not comfortable with SSH, then your best bet is to contact ReadyNAS support. You should also figure out what caused that situation, or it is likely to occur again.

Got it, here it is. Yeah, im not comfortable with SSH so would need tech support. To your point, and agreed, need to figure out the root cause so that this doesnt happen again. Label: '0a4522b0:root'Total devices 1 FS bytes used 1.24GiBdevid 1 size 4.00GiB used 3.27GiB path /dev/md0Label: '0a4522b0:data'Total devices 1 FS bytes used 4.37TiBdevid 1 size 5.45TiB used 4.72TiB path /dev/md127=== filesystem /data ===Data, single: total=4.70TiB, used=4.37TiBSystem, DUP: total=8.00MiB, used=544.00KiBMetadata, DUP: total=8.00GiB, used=5.80GiBGlobalReserve, single: total=512.00MiB, used=0.00B

That's pretty full, perhaps enough to be the culprit and definitely more than I'd be comfortable telling you to use the script. I know what it does, but really haven't figured out how much space it needs to operate, which would depend on the number of shares you have, anyway.

Shares Missing In Admin Page: ReadyNAS 3138

5 Replies

StephenB
Guru
Jan 28, 2021
Can you download the log zip file from the logs page?

Are you seeing any indication the the OS partition ("root") is full?

There is a repair script that can be run from ssh, but you shouldn't just run w/o having some idea of what caused the problem.

One option is to engage paid netgear support to diagnose what happened, and then resolve it.
- payoc
  Aspirant
  Jan 28, 2021
  Yeah, i can download the zip, theres dozens of txt files in it. Will one of them show if the OS root is full?, i dont see that anywhere in the portal dashboard.
  
  Agreed, i may have to engage netgear support to help if im unable to resolve.
  
  Thanks for fielding a few questions. Much appreciated.
  - Sandshark
    Sensei
    Jan 28, 2021
    Look in btrfs.log at the top. You should see something like this:
    
    Label: '7fc780f2:root' uuid: 7e15fc17-8765-457e-8a81-156ddea84fa0 Total devices 1 FS bytes used 805.62MiB devid 1 size 4.00GiB used 1.64GiB path /dev/md0
    If you are seeing anything close to 4GiB used, then that is likely what caused your problem, and using the script could make it worse.
    
    If it is full, and you are comfortable with SSH, you can find guidance on finding and deleting the errant files here in the forum. There are a few usual suspects, Plex being a prime candidate. If you are not comfortable with SSH, then your best bet is to contact ReadyNAS support. You should also figure out what caused that situation, or it is likely to occur again.

Forum Discussion

Shares Missing In Admin Page: ReadyNAS 3138

5 Replies

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