Only after upgrading to the recent firmware did I get this message. I 'm a novice, so I would love some help to sort out what I need to do to fix this issue. I do not see this warning in my log for status reports. Any suggestions would be great.

Hi dtsaoboy, The OS partition is almost full which is why you get that message. Do you have any third-party apps installed on your ReadyNAS? It will be best for you to contact NETGEAR Support so they can assist you in freeing up space on the OS partition. If SSH is enabled on the NAS and if you are comfortable in accessing it via SSH, you can access it that way to investigate it further. You may seek advice from the other Community members when you decide to go to that route. Regards,

Hi dtsaoboy, We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution. The NETGEAR community looks forward to hearing from you and being a helpful resource in the future! Regards,

Hi, Thanks for following up. Because I am not comfortable going to the system partition drives to delete files, I paid for the prosupport and requested help.However, they think it has something to do with a bad hard drive, that was slowly failing. I think it is an unrelated issue, but they dont think so. So, I am in the process of replacing both drives as we speak. Once that is done I will see if I get the same message. However, in the process of completing the sync of the backup drive, I got the same message this morning. I am now syncing the first drive so will know soon. If prosupport cannot help, I will need some stepwise instructions on how to do this myself. Thanks

You will get the same message unless they did something more. I am not familiar with anything that bad drives would do to cause the OS partition to fill. The resulting logs just wouldn't normally be big enough. But perhaps they have identified something there that did it. But replacing the drives will just copy what's on all partitions to the new ones, it won't reduce the size of whatever is taking up the space, nor will it increase the size of the OS partition. I find it strange that they did not at least partly clean up the OS partition before having you take this action. Are you sure they didn't?

Hi dtsaoboy, I agree with Sandshark that you will just get the same message even after replacing the bad drive. It appears that the issue is already resolved upon checking the case. It was escalated to L3 and found out that ClamAV filled up the OS partition. Regards,

System volume root's usage is 94%

11 Replies

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JohnCM_S
NETGEAR Employee Retired
Jun 20, 2020
Hi dtsaoboy,

The OS partition is almost full which is why you get that message. Do you have any third-party apps installed on your ReadyNAS?

It will be best for you to contact NETGEAR Support so they can assist you in freeing up space on the OS partition.

If SSH is enabled on the NAS and if you are comfortable in accessing it via SSH, you can access it that way to investigate it further. You may seek advice from the other Community members when you decide to go to that route.

Regards,
JohnCM_S
NETGEAR Employee Retired
Jun 23, 2020
Hi dtsaoboy,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.

The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!

Regards,
- dtsaoboy
  Aspirant
  Jun 23, 2020
  Hi,
  
  Thanks for following up. Because I am not comfortable going to the system partition drives to delete files, I paid for the prosupport and requested help.However, they think it has something to do with a bad hard drive, that was slowly failing. I think it is an unrelated issue, but they dont think so. So, I am in the process of replacing both drives as we speak. Once that is done I will see if I get the same message. However, in the process of completing the sync of the backup drive, I got the same message this morning. I am now syncing the first drive so will know soon. If prosupport cannot help, I will need some stepwise instructions on how to do this myself.
  
  Thanks
  - Sandshark
    Sensei
    Jun 25, 2020
    You will get the same message unless they did something more. I am not familiar with anything that bad drives would do to cause the OS partition to fill. The resulting logs just wouldn't normally be big enough. But perhaps they have identified something there that did it. But replacing the drives will just copy what's on all partitions to the new ones, it won't reduce the size of whatever is taking up the space, nor will it increase the size of the OS partition. I find it strange that they did not at least partly clean up the OS partition before having you take this action. Are you sure they didn't?