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Forum Discussion
Ultra 2 - discs won't boot - case # 17976549
Ok, firstly, I admit that I am completely new to the NAS world and only have a couple of months experience. I'm usually successful at troubleshooting myself, but I am stumped as to what went wrong. One day, I decided to optimize my setup, so I started messing with stuff (story of my life) in Frontview and now it's not working. Here are some facts:
Everything was setup 'fine' for months
I was able to access my data with my Sony Bluray DVD Player; my PC, my MBP, iPhones and iPad 2.
I set up my ReadyNAS Ultra 2 with my MBP, running Mac OS X 10.7.3.
I'm hoping to resolve my problem without data loss
The disc lights aren't on [anymore]
I can't even access my NAS via Frontview or any other device.
I have attempted to access the boot menu, and I can't get the disc lights to light at all
I shut my NAS off for 10 minutes
There might be other stuff I tried too lol...
If someone could please help me troubleshoot some more, or have a simple answer to my problem, I would appreciate it. I can't see it being disc failure since the NAS is fairly new...
Thanks
Everything was setup 'fine' for months
I was able to access my data with my Sony Bluray DVD Player; my PC, my MBP, iPhones and iPad 2.
I set up my ReadyNAS Ultra 2 with my MBP, running Mac OS X 10.7.3.
I'm hoping to resolve my problem without data loss
The disc lights aren't on [anymore]
I can't even access my NAS via Frontview or any other device.
I have attempted to access the boot menu, and I can't get the disc lights to light at all
I shut my NAS off for 10 minutes
There might be other stuff I tried too lol...
If someone could please help me troubleshoot some more, or have a simple answer to my problem, I would appreciate it. I can't see it being disc failure since the NAS is fairly new...
Thanks
2 Replies
- When you shut off the NAS did you disconnect the power afterwards. If not, try this. A cold boot after a period where the power is disconnected from the unit is worth a try.
Please contact tech support (http://www.readynas.com/support) and edit the thread title (i.e. subject of first post in the thread) to include your case number.
Assuming that it isn't a disk problem is a bad assumption. Disks can and do fail at any time. Whilst it may appear that the disks aren't the problem one cannot just assume that. - As it turns out, it seems that my network card is shot. Netgear is replacing the chassis under warranty. Thank you for your help. :)
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