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Forum Discussion
Unable to access shared folders for backup
Hi all
I have an issues with running backups.
I use a cloud solution for backing up data to an offsite vault (Cloud Direct). I have installed the agent via SSH and all seems to be ok and the device is seen by the vault with no issues.
When I try to backup the shares the "data" volume can be seen but I cant select anything inside the volume.
Has anyone got any ideas? let me know what info you want fom me to assist.
Cheers
4 Replies
Replies have been turned off for this discussion
Did you install the backup app as root? Or as admin?
Generally you should always log in as root.
- Hi, yes I installed as root
Perhaps it can't handle BTRFS? The file system isn't listed here: https://livevaultservice.livevault.com/Help/CPT/system_reqs.html
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