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Forum Discussion
Solved
Unable to activate password recovery on ReadyNAS OS6
I want to activate password recovery for Admin but the box to do that is grayed out and inactive. I have confirmed that email alerts is active and working. Any suggestions? I am on the latest firmw...
I changed the email address for alerts but that didn't help. However, when I went to the admin settings screen and entered the old password and a new password to replace it, the password recovery box became usable. I have now been able to set up password recovery but only by changing my old password... Go figure.
Graham
Hi Cz7gdmCan
Welcome to the Community!
Your Email alerts should have been setup properly and password recovery can be enabled.
Are you usong gmail!? Hage you tried setting up a diffetent email? If ot is still greyed out soing an OS reinstall migjht be suggested
HTH
HI Marc,
Thanks for the response. I did a firmware update and I am receiving email alerts so I will try a different email address to see if that helps.
Graham
I changed the email address for alerts but that didn't help. However, when I went to the admin settings screen and entered the old password and a new password to replace it, the password recovery box became usable. I have now been able to set up password recovery but only by changing my old password... Go figure.
Graham
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