Unable to get web admin page to come up

mdgm wrote:

Direct updates from that firmware is too old. I suggested updating to RAIDiator 3.x first here: http://www.readynas.com/forum/viewtopic.php?p=347566#p347566. Did you do that or did you update direct? Too late now though as you can't downgrade to early enough firmware without doing a factory reset (wipes all data, settings, everything). You'll need to backup your data and do a factory default (wipes all data, settings, everything). After doing such a major update I'd suggest backing up your data and doing a factory default anyway as there are multiple benefits to doing so e.g.: 1. Clean setup on latest firmware 2. 16k block size (faster performance, can expand beyond 5TB i.e. with 4x2TB drives) 3. 4k sector partition alignment (crucial for use with some 2TB disks). If thinking of getting new disks choose disks from the compatibility list for the NV+ (v1). See http://www.readynas.com/hard_disk_hcl

I am embarrassed to say that I screwed up and just upgraded directly. I have done it before without issues( although the firmware was not as old as this unit's firmware was)

The good news is that I don't have any data on the hard drives so there is no risk of destroying any valuable information.

You said there is no way to downgrade the firmware without deleting the data. Can you please let me know how to perform this procedure of downgrading with the factory reset?

Sorry, I should have followed your instructions step-by-step. Please let me know what I should do now to correct the situation.

Thanks.