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Forum Discussion
Solved
Unable to log into RN104 after FW update
Hello! I’m having trouble accessing my ReadyNAS RN104 after upgrading the FW to 6.10.1.
The system boots up normally.
- I can ping the IP address on my network.
- I can access the login page, and it takes my credentials.
- But that’s as far as I can get- it just hangs on the Netgear splash screen with the firmware version after entering my password
- I’ve tried Chrome, Internet Explorer and Firefox.
- I can access some functions via the NAS utils app on Android
- I’ve tried rebooting
- I’ve tried re-flashing the FW via USB (current version only)
- I’ve tried pluging into the other NIC
- The LCD displays the IP and volume capacity
- None of my volumes are available via the network.
I’m fresh out of ideas! Is there any real danger in rolling back the FW via USB? Anything else I can try?
Thanks!
Maybe try an OS reinstall next. It does a partial reinstall of the operating system, which might repair whatever is wrong. Instructions are on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
It won't affect your data. However, it will
- reset your admin password back to password
- reset the network connection to use DHCP (and no bonding)
- disables volume quota
What other apps are you running on the RN104?
12 Replies
Perhaps also check the status with RAIDar. Also try to download the log zip file with RAIDar. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
HI!! Thanks for getting back to me so quickly! I Tried RAIDar and it works fine! Everything is green and healthy. Diags are clean. I was able to download the log files- which one might offer a clue as to the problem?
Successfully completed diagnostics System
- Disk 4 has 55 Reallocated Sectors
- Disk 4 has 1 Reallocation Events
- Volume root is 100.00% full
- /data is consuming 2655 MB
Logs
- No errors found.
Shaner1234 wrote:
- Disk 4 has 55 Reallocated Sectors
- Disk 4 has 1 Reallocation Events
This is not great, personally I'd replace this disk.
Shaner1234 wrote:- Volume root is 100.00% full
But this is the more urgent problem. Were you running Antivirus?
Paid support (my.netgear.com) can easily take care of the full volume. If you are comfortable with the linux command line you could also attempt to diagnose/solve it yourself.
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