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Forum Discussion
cmajewsk
Oct 01, 2006Aspirant
Unable to mount/format USB Drive
I changed the name of the USB drive within the RN 600 and now it will let me see it but not mount/use it. I connected it to a Windows 2000 machine and it sees it fine and the files there.
Model: Infrant ReadyNAS 600
Firmware: RAIDiator™ v3.00c1-p2 [1.00a131]
USB Storage Devices
The following USB storage devices are connected. Unmount the device if you wish to rename it.
If I try to Format FAT or EXT3 - nothing happens. I hit the "GO" button and then nothing. Even apply does not un-gray out. Any Ideas? It sees it - it's posintg a green light within the USB tab under Volumes. If I select any option and hit "GO" nothing will happen, however it I select another menu in the Frontview it will tell my my changes were not applied.
Device Part Description Disk Used Capacity File System
TertiaryOffsite - WDC WD20 00JB-00DUA0 - 186 GB No Filesystem OptionsLocateFormat FAT32Format EXT3
Model: Infrant ReadyNAS 600
Firmware: RAIDiator™ v3.00c1-p2 [1.00a131]
USB Storage Devices
The following USB storage devices are connected. Unmount the device if you wish to rename it.
If I try to Format FAT or EXT3 - nothing happens. I hit the "GO" button and then nothing. Even apply does not un-gray out. Any Ideas? It sees it - it's posintg a green light within the USB tab under Volumes. If I select any option and hit "GO" nothing will happen, however it I select another menu in the Frontview it will tell my my changes were not applied.
Device Part Description Disk Used Capacity File System
TertiaryOffsite - WDC WD20 00JB-00DUA0 - 186 GB No Filesystem OptionsLocateFormat FAT32Format EXT3
31 Replies
Replies have been turned off for this discussion
- bobb1AspirantI tried reformatting the drive as well using the program above. Same issue, the drive shows up under Volumes/USB - green light etc as described above but not on the shares page in Frontview.
Bob - Han_SoloTutor
bobb wrote: I tried reformatting the drive as well using the program above. Same issue, the drive shows up under Volumes/USB - green light etc as described above but not on the shares page in Frontview.
Bob
Hi Bob,
If you could please send me all your logs to me. I want to see if it is the same thing that cmajewsk reported. If you need info on how to send all logs look below. Also, please insert Attn: Han Solo in the subject line. Thanks.
http://www.infrant.com/forum/viewtopic.php?t=1140 - bobb1AspirantHan Solo.....logs on the way!
Bob - bobb1AspirantHey Han -
Been a few weeks. Have you examined the logs?
Thanks,
Bob - Han_SoloTutor
bobb wrote: Hey Han -
Been a few weeks. Have you examined the logs?
Thanks,
Bob
Hi Bob,
Check your PM. - marcus2Aspirant
bobb wrote: I am having the SAME exact problem as cmajewsk.
Ready NAS 600
Firmware: RAIDiator™ v3.00c1-p2
I changed the name of my USB drive. Since that time, I see it in Front View, under Volumes/USB Storage. It states the following USB device is connected. Light is green. My dropdown choices are Locate, Format FAT32, Format EXT3. None of these options work when GO is clicked.
On the shares list page, I see the following:
No USB shares exist. Plug in a USB storage device and click Refresh to display a USB share.
I have tried unplugging and replugging in the USB drive. Nothing seems to work.
I so not see a solution above so I will send my logs!
Thanks,
Bob
I have the same problem as well, with a ReadyNAS NV w/RAIDiator™ v3.01c1-p4 [1.00a032]. I originally had inserted the disk, which had a couple of NTFS partitions (that I couldn't use, of course, since the NAS needs ext3 or FAT32). I had changed the name of the drive using the NAS UI - but then I couldn't seem to format or change the disk (delete partitions, then create new ones).
I even plugged the external drive into a Linux box, formatted it ext3, and re-attached it to the NAS. It still shows up (as bobb described) with a green light and three options - Locate, Format ext3, and format FAT32 - that don't do anything when you click "Go".
Internally, the NAS sees it - I downloaded and checked the system.log:
Dec 3 20:10:55 nas kernel: WARNING: USB Mass Storage data integrity not assured
Dec 3 20:10:55 nas kernel: USB Mass Storage device found at 3
Dec 3 20:11:01 nas kernel: SCSI device sda: 781422768 512-byte hdwr sectors (400088 MB)
mounts.log has:/dev/hdc1 on / type ext3 (rw,noatime)
proc on /proc type proc (rw)
/dev/c/c on /c type ext3 (rw,noatime,acl,user_xattr,usrquota,grpquota)
usbdevfs on /proc/bus/usb type usbdevfs (rw)
Were you guys able to resolve the earlier problem? If so, how did you do it?
Thanks! - Han_SoloTutorWe were able to resolve cmajewsk problem. It turned out that when the USB drive was renamed a space was accidentally included. This caused the USB drive not to mount properly. The newer release p5 should not allow spaces for a USB drive name. If someone is using an older release either upgrade or just remember to check for any spaces when renaming a USB drive.
- marcus2Aspirant
Han Solo wrote: We were able to resolve cmajewsk problem. It turned out that when the USB drive was renamed a space was accidentally included. This caused the USB drive not to mount properly. The newer release p5 should not allow spaces for a USB drive name. If someone is using an older release either upgrade or just remember to check for any spaces when renaming a USB drive.
Thanks for the update.
I just upgraded my NV to p6 in order to try the fix. However, it seems the problem is that my external USB drive had been renamed with a space using p4. Even though the external USB drive has been re-partitioned and formatted on another machine, it still is recognized as the "MetalGear USB" I had set it to originally. Unplugging it from the NV doesn't allow me to change the name. Plugging it back into the NV gives me the three-option menu as described before (Locate, Format FAT32, Format EXT3) with a Go button that submits something...but nothing happens as before (with p4).
Is there a fix for this condition now? Or is the fix in p5 just so that future people don't have this problem? Is there anything I can do to somehow reset the drive such that it is tagged differently? (I have a feeling it is keying off the enclosure hardware ID itself, as the usbstorage.conf file is saying:PROLIFIC_TECHNOLOGY_INC._MASS_STORAGE_DEVICE-0-067B25070000000000000000!!MetalGear USB!!ST340083 2A!!781422768!!1!!/dev/sda
Any ideas?
Thanks! - Han_SoloTutorMarcus,
Check you PM. - jcollinsAspirantThis looks like a long thread. Not to be dense or anything, but you can't plug the enclosure into your Windows computer (assuming you have one), right click on the drive and change the label name in the properties?
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