NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kwanm3's avatar
kwanm3
Aspirant
Jan 20, 2010

UPS issue ReadyNas Duo IDialogplus Riello (IDP80)

Just bought a Riello iDialogplus IDP80 and connected to my Readynas Duo.

However in Raidar and in Front view the Nas does not recognize that there is a UPS attached. It has the USB monitoring cable attached. However if I remove the USB cable, the logs detect that a UPS has been removed. Once I plug cable back in again it does not show in logs that a UPS has been attched, but again if disconnected it logs a UPS disconnect again.

Therefore the NAS must know it has a UPS attached, but is not logging correctly to show in Raidar or Frontview.

I appreciate that this UPS is not on the approved list, but also not on the incompatible list either. Is this a firmware issue or a setting I have missed. As I understand from the manual it should just be a case of connecting the power up to the UPS output and connect the USB monitoring cable and away you go.

I have tried to reboot once the UPS attached, but still the same.

Any help appreciated.

3 Replies

  • Hi,

    I'm searching to solve a similar problem but with an UPS IPEL/INFOSEC 1000 VA.
    Idem not on compatibility list and not on icompatible list. My UPS is detected when I remove the USB cable. So I think we have a chance to make communicate UPS and DUO.
    After search on web (a lot of hours), I've found DUO work with NUT software to monitoring UPS.
    There's a compatability list of material support by NUT on http://www.networkupstools.org/compat/stable.html (RIELLO is not on, sorry...).

    I've modified NUT's files (/etc/nut) to try to communicate with UPS, but I've a communicate error for each time.

    In console mode, when I make :

    nas:~# /etc/init.d/nut start
    Starting Network UPS Tools: (upsdrvctl failed) upsmon.

    I don't found info on upsdrvctl...

    I've test some different driver but without result. By the past, I've uninstall NUTpackage and reinstall it with NUT-USB package, the list of drivers installed is more important but I don't f found the megatec driver (wich is for my UPS).

    How install a specific driver on debian ?

    Thanks for help

    NewAngel
  • Is there no one from the Jedi Council about? Thought I might have had some kind of feedback on this issue. I can't believe that I and the other newbie have this issue with the readynas and UPS?? If this is a firmware bug then is anyone investigating?
  • I am having the same problem with a Riello iPlug

    This is very frustrating because I've been trying to find a UPS in the compatibility list in my county that was suitable to my needs without success. :(

    The ones I can find are too expensive for a domestic setup

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More