Hi,I have just setup my new backup NAS, an Ultra 2. As I have my backups on two external housing units from Taurus with all my data (my Pro Pioneer is currently awaiting Netgear interaction), I connected one of the Taurus units to the front USB3 port on the Ultra, but the Ultra doesn't even see it. I connect it via one of the USB2 ports on the back, and it is fine.And don't worry, I am NOT believing that I will get USB3 speeds from my Taurus units, but it is easier to use the front USB port:)Bo

BumpAm I the only one who have tried connecting a USB external HD housing to the USB3 port on the front of an Ultra 2?Bo

The ReadyNAS does not recognize all USB connected devices when connected to the USB ports. Most often it is looking for either a printer, flash drive or USB drive. The Taurus may not be recognized. You could try the rear ports.You may be more successful in connecting the unit to a PC and transferring the data over the network. Of course for this to work, the data structure would have to be readable by the PC.Was the data copied from the Pro to the Taurus directly?

Thanks for replying.As I said, it works fine via the USB2 ports on the back, but not when using the USB3 port on the front. So, it is not a question of recognition. The Ultra sees the Taurus just fine, but only via the USB2 connections on the back.Hence my question; is it normal behavior that the Ultra will not recognise a USB2 unit in the USB3 port on the front of the Ultra? And, if it is supposed to work, has other people had problems with the USB3 port on the Ultra?Bo

You would have to find a population of individuals who not only have an Ultra 2, but a Taurus as well. You might well be the only one. I would point out that you should be able to do what you want with it connected to a rear port. There could well be something in the changed circuitry of the USB3 port that does not recognize the Taurus.

Hi PapaBear,Please note I do not ask if people can use the Taurus in the front port, just if a USB2 unit shoud work in the USB3 port?Bo

USB2 drive in USB3 on the Ultra 2

18 Replies

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Pjotr1
Aspirant
Oct 29, 2012
Hi Mdgm,

The Bios version log shows:

09/08/2010 ReadyNAS-ProUltra2 V1.4
mdgm-ntgr
NETGEAR Employee Retired
Oct 30, 2012
That BIOS is out of date. Please install this add-on via Add-Ons > Add New and see if it helps: http://www.readynas.com/download/addons/x86/4.2/BIOS_Update_Package_0.5-x86.bin
Pjotr1
Aspirant
Oct 30, 2012
I purchased this unit a month ago brand new. Funny it came with an out of date BIOS.

Will try the add-on later and report the results.
Pjotr1
Aspirant
Oct 30, 2012
Ok, updated the BIOS, it now reports V1.8. It appears to solve the problem partly. My Freecom drive will mount now with USB3 and I can access it as a share over the network IF it mounts. Mounting does work sometimes and sometimes still not, but mostly not. Beast chance is when I first connect the drive powered off and connect the USB3 cable first. Then I have to power on the USB drive to get it working occasionally. Connecting an already powered on USB drive doesn't mount for sure.
mdgm-ntgr
NETGEAR Employee Retired
Oct 30, 2012
What version of RAIDiator is on the unit?
Pjotr1
Aspirant
Oct 30, 2012
V4.2.21
mdgm-ntgr
NETGEAR Employee Retired
Oct 30, 2012
Update to 4.2.22 and if you still have issues open a support case and post your case number.
Pjotr1
Aspirant
Oct 31, 2012
Hi Mdgm,

The enhancements/bug fixes list of V4.2.22 shows nothing related to this problem, updating looks like a shot in the blind. But I will try. Looked at the system log file and that showed several software related errors. I have not much time for it at the moment, I will look further into it next weekend. Thanks anyway for the support so far.

Forum Discussion

USB2 drive in USB3 on the Ultra 2

18 Replies

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