USB2 drive in USB3 on the Ultra 2

Bump

Am I the only one who have tried connecting a USB external HD housing to the USB3 port on the front of an Ultra 2?

Bo

The ReadyNAS does not recognize all USB connected devices when connected to the USB ports. Most often it is looking for either a printer, flash drive or USB drive. The Taurus may not be recognized. You could try the rear ports.

You may be more successful in connecting the unit to a PC and transferring the data over the network. Of course for this to work, the data structure would have to be readable by the PC.

Was the data copied from the Pro to the Taurus directly?

Thanks for replying.

As I said, it works fine via the USB2 ports on the back, but not when using the USB3 port on the front. So, it is not a question of recognition. The Ultra sees the Taurus just fine, but only via the USB2 connections on the back.

Hence my question; is it normal behavior that the Ultra will not recognise a USB2 unit in the USB3 port on the front of the Ultra? And, if it is supposed to work, has other people had problems with the USB3 port on the Ultra?

Bo

You would have to find a population of individuals who not only have an Ultra 2, but a Taurus as well. You might well be the only one. I would point out that you should be able to do what you want with it connected to a rear port. There could well be something in the changed circuitry of the USB3 port that does not recognize the Taurus.

Hi PapaBear,

Please note I do not ask if people can use the Taurus in the front port, just if a USB2 unit shoud work in the USB3 port?

Bo

Yes, the front USB3 port should recognize and use most USB2 devices as the standard is backwards compatible.

Hi KillerBob,

Your post is about 4 month now, but my company just bought an ultra 2+ netgear NAS.
I'm in charge of configuration of this NAS.
I was surprise that usb 3.0 front doesn't recgognize my USB HDD 3.0 and a single flash key.
My external drive is a seagate expansion drive of 1 TB usb3.0.
My flash key is a single 1GB key USB 2.0.
When i plug these components on rear usb, everything works fine. NAS activate components and use it. But, in front USB, nothing happen. Components are not recognize and not used.

Maybe you should contact support and get them to have a look, it could be something like the front port not being initialised as nothing is being recognised they should be able to tell from your logs.

HERBIEO wrote:
...............it could be something like the front port not being initialised as nothing is being recognised they should be able to tell from your logs.

Hmmmm, I have the same problem. So it seems not to be an isolated problem.

My Ultra 2 does recognise neither a USB2 nor a USB3 external USB HDD on the front port. The USB2 back ports work fine. Tested with two different USB3 drives (Freecom 2T Quadro and a 1 TB Sitecom) and a 1TB USB2 WD Elements, All work fine on my PC. When connected to the Ultra2 front port the drives start spinning and the drive LED lights up but they do not mount.

Download your logs (Status > Logs > Download all logs) and extract the zip contents. What are the contents of bios_ver.log?