NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jasonbree
Oct 23, 2012Aspirant
Utlra 2+ How to recover data
I have an Ultra 2+ that appears to have died. When powered up there is no link on either NIC and no activity on either hard disc. The fan runs and slows down after power up as expected. I am going to try another set of discs to see if it is a disc failure verse a system failure. if it is a system failure will I be able to put my discs in another system and get the data off of them?
Thanks
Jason
Thanks
Jason
4 Replies
- mdgm-ntgrNETGEAR Employee RetiredThe Ultra Plus has a 3 year warranty so if the chassis has failed you should be able to get a refurbished replacement chassis via RMA.
And you can also put in your current disks and not lose anything, since the OS and configuration is stored on the disks themselves.mdgm wrote: The Ultra Plus has a 3 year warranty so if the chassis has failed you should be able to get a refurbished replacement chassis via RMA. - JasonbreeAspirantThank you I will see if I can dig up the receipt from newegg.
- PapaBear1ApprenticeSign onto Newegg. At the bottom of the web page click on the link to order history. It by default lists the last 30 days, but you can change that, and go back years. They only problem is that while they list the invoice number in the header bar for each order, when you expand to show the details, it is just the order not the invoice, but it may be sufficient. If you registered your unit when you bought it, you should not have to provide the receipt.
I maintain an archive of all my Newegg and other store e-mailed invoices and it goes back over 5 years now. That and all my other data is on the ReadyNAS by the way, and it is backed up automatically every night to a second ReadyNAS. It took me years to get into that position, but it is something I highly recommend.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!