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wbtje's avatar
wbtje
Aspirant
Oct 24, 2019

Volume degraded Readynas 214 disk 2

Readynas 214

firmware 6.10.2

 

Hi All i'm kind of new into nas world but i wil ask you what i can do best. My readynas 214 shows a volume degrade and hd 2 is now blinking. When i open the web interface i also see dat the system is resyncing.

 

When i look at the log i can see it tried to reboot itssels two times and tried to resync the volume. Does this mean my hd 2 is broken? and what can i about it? Do i need to replace the hd? When i replace the HD wil the system resync after reboot and bring the volume back and wil disk 2 turn green again? 

 

i hope you guys can help me out here?

 

 

 

 

4 Replies

  • Certainly one of the disks is causing the problem. Try downloading the full log zip file.  You can look at disk health in disk_info.log and look for disk errors in system.log and kernel.log.  If that's not enough to figure out the problem, send a private message to one of the Netgear mods ( JohnCM_S or Marc_V ) and ask them to analyze the logs for you.  Include a downloadable link to the full log zip in the request.  You send a PM using the envelope icon in the upper right of the forum page.

     

    In the meantime, create or update your backup right away, as your data is at risk of loss.  

     

    To replace a disk, you hot-swap it - remove the current one, and insert the new (blank) one with the NAS running.  Wait for the resync to complete before hot-swapping the next one.

    • wbtje's avatar
      wbtje
      Aspirant

      i cant se anything on the log i wil sent it to marc and john

       

      Disk Info:

      Device: sda
      Controller: 0
      Channel: 0
      Model: WDC WD20EFRX-68EUZN0
      Serial: WD-WCC4M2UVTX65
      Firmware: 82.00A82W
      Class: SATA
      RPM: 5400
      Sectors: 3907029168
      Pool: data
      PoolType: RAID 5
      PoolState: 3
      PoolHostId: 6d2338e4
      Health data
      ATA Error Count: 0
      Reallocated Sectors: 0
      Reallocation Events: 0
      Spin Retry Count: 0
      Current Pending Sector Count: 0
      Uncorrectable Sector Count: 0
      Temperature: 44
      Start/Stop Count: 9
      Power-On Hours: 95
      Power Cycle Count: 9
      Load Cycle Count: 5

      Device: sdb
      Controller: 0
      Channel: 1
      Model: ST2000DL003-9VT166
      Serial: 5YD8664F
      Firmware: CC45
      Class: SATA
      RPM: 5900
      Sectors: 3907029168
      Pool: data
      PoolType: RAID 5
      PoolState: 3
      PoolHostId: 6d2338e4
      Health data
      ATA Error Count: 0
      Reallocated Sectors: 0
      Reallocation Events: 0
      Spin Retry Count: 0
      End-to-End Errors: 0
      Command Timeouts: 4
      Current Pending Sector Count: 0
      Uncorrectable Sector Count: 0
      Temperature: 50
      Start/Stop Count: 1068
      Power-On Hours: 9392
      Power Cycle Count: 1062
      Load Cycle Count: 1069

      Device: sdc
      Controller: 0
      Channel: 2
      Model: ST2000DL003-9VT166
      Serial: 5YD7VDLL
      Firmware: CC45
      Class: SATA
      RPM: 5900
      Sectors: 3907029168
      Pool: data
      PoolType: RAID 5
      PoolState: 3
      PoolHostId: 6d2338e4
      Health data
      ATA Error Count: 0
      Reallocated Sectors: 0
      Reallocation Events: 0
      Spin Retry Count: 0
      End-to-End Errors: 0
      Command Timeouts: 2
      Current Pending Sector Count: 0
      Uncorrectable Sector Count: 0
      Temperature: 50
      Start/Stop Count: 1059
      Power-On Hours: 9417
      Power Cycle Count: 1060
      Load Cycle Count: 1059

      Device: sdd
      Controller: 0
      Channel: 3
      Model: ST2000DL003-9VT166
      Serial: 5YD85ZQW
      Firmware: CC45
      Class: SATA
      RPM: 5900
      Sectors: 3907029168
      Pool: data
      PoolType: RAID 5
      PoolState: 3
      PoolHostId: 6d2338e4
      Health data
      ATA Error Count: 0
      Reallocated Sectors: 0
      Reallocation Events: 0
      Spin Retry Count: 0
      End-to-End Errors: 0
      Command Timeouts: 3
      Current Pending Sector Count: 0
      Uncorrectable Sector Count: 0
      Temperature: 46
      Start/Stop Count: 1059
      Power-On Hours: 9417
      Power Cycle Count: 1060
      Load Cycle Count: 1060

    • wbtje's avatar
      wbtje
      Aspirant

      after resyncing it show that the disk chanel 2 changed state from resync to online in the warnings for that it says volume data health changed from degraded to redunant 

       

      (see attached file)

       

       

      • Sandshark's avatar
        Sandshark
        Sensei

        That's a good sign, but you still need to find out why it needed to re-sync in the first place.  You may have a failing drive.  On the System/Performance page of the GUI, hovering over the dot associated with each drive brings up a SMART summary.  Or, download the logs and look at disk_info.log.

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