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Forum Discussion
Volume Missing RN204
I have a giant question. This NAS was my son's and I have inherited it when he moved to TN last year. It started with 2x4TB drives as a JBOD setup. In setting up a new network here, we ended up wi...
I don't know/remember how old this NAS is. It doesn't even see the drive in slot #3. I do have the logs, and I do have a backup ~10GB 8+hours away, but I would like to see if I could get the info off this NAS and swap out the older 4GB drives.
Any shot on a way to do this. I've seen thru the community that this seems to be happening more and more. ie:
https://community.netgear.com/t5/New-ReadyNAS-Users-General/RN204-volume-lost/m-p/1173539#M12540
Thanks!!!
John
The messages you pointed to don't seem the same as your problem unless you left out some details. It sounds to me like you either have a failed drive or a failed drive bay. The first step is to remove and re-insert all drives with power off, to insure they didn't become partly unseated in transit. If that changes nothing, then remove the unrecognized drive and connect it to a PC using an internal SATA connector or a SATA to USB adapter/dock/case and run the manufacturer's diagnostics on it. If that says the drive is good, remove all drives and use a spare drive in one of the good slots to create a new volume, then power off, move it to the suspect slot, and see if it'll boot.
FWIW, I would never ship a NAS with the drives installed, though I know Netgear does sell some with drives that must have shipped that way.
That might have been what happened. I know I tried that and then slot #3 went from blinking before with the degraded to online like the others, then after a reboot now it's offline with no activity. Also, when I first got into the NAS, I was able to see the files, now there are no volumes, but the 2 blank volumes. It started as one, then went to 2 like in this link:
Then instead of showing Data and Data-1 now they are blank volumes
Is there a way to put the NAS into read only mode to try to get the data moved?
Thanks,
John
johncampanale wrote:
Is there a way to put the NAS into read only mode to try to get the data moved?
Your problem is that your data volume isn't mounting. You could reboot into read-only mode, but your volume still won't mount.
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