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fastfwd's avatar
fastfwd
Virtuoso
Oct 15, 2013

WD Red drives park their heads like WD Green drives?

So I checked the SMART stats on my new 4TB Red drive (WD40EFRX) today. Imagine my surprise when I discovered that in only 249 power-on hours it has already experienced 36820 load/unload cycles!

Meanwhile, the 4TB Seagate drive (ST4000VN000) in that NAS, with the same number of power-on hours, has a load cycle count of... 2.

36820 load cycles in 249 hours is one load cycle every 24 seconds or so. According to Western Digital's marketing "datasheet", the drive is rated for 600K cycles; at this rate, my drive will reach that 600K threshold in only about another six months.

Is anyone else seeing this sort of crazy green-drive head parking behavior from WD Red drives?

68 Replies

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  • I know it may be just a nonsense to justify why they're denying support, but I am told by support that 4TB RED are seen causing trouble on some units. I am also told they are being tested on OS6 machines now, and that for the time being there are no plans to test them on OS4 in the future.

    I have those drives, and experienced ONE kernel crash on my unit. It may be relevant, it may be not, I just thought I should add it to the conversation.
  • Retired_Member's avatar
    Retired_Member
    I just confirm > I HAVE BOUGHT NEW WD RED 4TB today, i have checked default value by using guide from posts in this topic and IT IS SET BY DEFAULT TO 300.
  • After 80 days (24/7) my 2 WD RED 3TB WD30EFRX-68EUZN0 have these values on a ReadyNAS102:

    /dev/sda
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
    3 Spin_Up_Time 0x0027 217 179 021 Pre-fail Always - 4116
    4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 22
    5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
    7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
    9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2004
    10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 22
    192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 16
    193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 5
    194 Temperature_Celsius 0x0022 119 115 000 Old_age Always - 31
    196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0


    /dev/sdb
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
    3 Spin_Up_Time 0x0027 204 178 021 Pre-fail Always - 4775
    4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 21
    5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
    7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
    9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1997
    10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
    12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 21
    192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 15
    193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 5
    194 Temperature_Celsius 0x0022 119 116 000 Old_age Always - 31
    196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0


    i think these values are good in terms of a NAS environment
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    My oldest looks like this:
    Raw Read Error Rate	0
    Spin Up Time 5650
    Start Stop Count 349
    Reallocated Sector Count 0
    Seek Error Rate 0
    Power On Hours 15374
    Spin Retry Count 0
    Calibration Retry Count 0
    Power Cycle Count 13
    Power-Off Retract Count 7
    Load Cycle Count 341
    Temperature Celsius 31
    Reallocated Event Count 0
    Current Pending Sector 0
    Offline Uncorrectable 0
    UDMA CRC Error Count 0
    Multi Zone Error Rate 0

    ATA Error Count 0
  • I just installed 2 WD Red 3 TB drives. The number look better than others, but should I be happy about these readings.

    Drive 5

    Model: WDC WD30EFRX-68EUZN0
    Firmware: 80.00A80

    SMART Attribute
    Raw Read Error Rate 0
    Spin Up Time 5116
    Start Stop Count 81
    Reallocated Sector Count 0
    Seek Error Rate 0
    Power On Hours 320
    Spin Retry Count 0
    Calibration Retry Count 0
    Power Cycle Count 8
    Power-Off Retract Count 1
    Load Cycle Count 79
    Temperature Celsius 38
    Reallocated Event Count 0
    Current Pending Sector 0
    Offline Uncorrectable 0
    UDMA CRC Error Count 0
    Multi Zone Error Rate 0
    ATA Error Count 0


    Drive 6

    Model: WDC WD30EFRX-68EUZN0
    Firmware: 80.00A80

    SMART Attribute
    Raw Read Error Rate 0
    Spin Up Time 5216
    Start Stop Count 16
    Reallocated Sector Count 0
    Seek Error Rate 0
    Power On Hours 34
    Spin Retry Count 0
    Calibration Retry Count 0
    Power Cycle Count 4
    Power-Off Retract Count 1
    Load Cycle Count 14
    Temperature Celsius 36
    Reallocated Event Count 0
    Current Pending Sector 0
    Offline Uncorrectable 0
    UDMA CRC Error Count 0
    Multi Zone Error Rate 0
    ATA Error Count 0
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    The numbers look normal to me. It looks like you have disk spindown enabled. If so, what threshold are you using?

    Is there something in particular you are concerned about?
  • I have the spin down set for 10 minutes.

    I just have a basic concerned based on some of the comments in this thread and on the internet in general about the Red drives. Seems like a number of people have had premature failures of the drives.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    jerryk wrote:
    I have the spin down set for 10 minutes.
    That explains the high start/stop count. I don't see any problem leaving the threshold there. Personally I use longer thresholds (~60 minutes).

    jerryk wrote:
    I just have a basic concerned based on some of the comments in this thread and on the internet in general about the Red drives. Seems like a number of people have had premature failures of the drives.
    For a brief period a WDC firmware change reset the head parking threshold too low for the ReadyNAS - which resulted in rapidly rising load cycle counts. They have since fixed that (and provided a tool to allow people to adjust those thresholds themselves if needed).

    If you had that issue, your load cycle counts would have been much higher.

    I don't know about the "internet in general". I am running 8 of these drives in various NAS (a 2 TB model in a duo v1, 5 3 TB in a pro-6, and two 3 TB models in an RN102). The oldest has been running more than 15000 hours, several others are over 10000. The newest has about 2700. I've had no problems with any of them.

    As far as I can tell from the posts here, NAS users are finding them to be quite reliable. Note that all drives have some failures, and people who have problems are more likely to post their experience than people who aren't having any.