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cduggins's avatar
cduggins
Guide
Dec 28, 2022
Solved

windows 11 cannot login to NAS 316

I cannot login to NAS from windows 11 or map a drive. I can ping the NAS from command prompt in window. Can login to NAS from browser. Have checked settings and don't know where to start again.  ...
  • StephenB's avatar
    StephenB
    Dec 30, 2022
    cduggins wrote:

     

    I changed the password back to the default

    and with the space problem resolved.  it mapped the drive.

    Great.  This should also work from File Explorer with the same credentials.  Shares can also be mapped with normal NAS user credentials.

StephenB's avatar
StephenB
Guru - Experienced User
Dec 29, 2022
cduggins wrote:

I cannot login to NAS from windows 11 or map a drive.

I can ping the NAS from command prompt in window.

 

Try entering these two commands from CMD:

 

net use * /del /y
net use t: \\nas-ip-address\data /u:admin nas-admin-password

of course using the real NAS IP address and admin password.  Be careful with the spaces and the two different slash characters.

 

The first command terminates any open SMB sessions; the second attempts to map the NAS data volume to drive letter T.

 

  • cduggins's avatar
    cduggins
    Guide
    Dec 29, 2022

    get system error 67 cannot find name

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Dec 29, 2022
      cduggins wrote:

      get system error 67 cannot find name

       

      Did you use the correct IP address?

       

      Also,

      • are you using X-RAID?
      • have you changed the NAS admin password?
      • cduggins's avatar
        cduggins
        Guide
        Dec 29, 2022

        used correct IP and haven't changed password

        I think I am used x-raid from the description I found on it...but maybe not.

        I recently added larger drives and each drive I had to format then the NAS did it's thing in backing the data up to the new disk.

        Where or how can I know if I am using X-RAID?

         

        also I followed all the error 67 fixes and none worked.

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