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dfulker2's avatar
dfulker2
Aspirant
Jan 05, 2020

Windows access

I have been a user of the Netgear NAS systems before and ave just upgraded to the rh212, after previous system started to have PSU issues. I have th system setup and trying to orgainise the users and the shares but seem to be having issues. All the precreated shares can be accessed from multiple PC's without the need to enter any password or details into the windows credential manager. However if I create a share it works fine until I remove the guest access at which point I just get a windows permision error, it did work once at least asking for the user name and cuased the creation of the users directory in the home area.

 

I have tried adding details into the credential manager, but that does not help, I have tried from 2 seperate PC's both the same.

 

It seems to be that I can not log into the NAS from windows explorer, as I also cannot access a USB device that has been attached, I believe becuase the access has been set to evrryone and not anonymous, I do however get a login request which has the usernam filled in if windows credentials are set or with none if they are not. However entering the password then generates a is not accessible windows message.

 

I have read the docs with the device but there seems to be 3 seperate methods of limiting access, not sure what the difference is but have tried all 3 same results. I have also searched here but could not find any help.

 

Does anyone know what I am doing wrong.

23 Replies

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  • Are you accessing it by NAS name or IP address?  Using the name is problematic to some of us (and nobody has been able to figure out why).  I see similar posts in forums for other NAS, so it must be Samba related.

     

    Options are to use the IP address or put the name in the Windows HOSTS file.  Both of these do require the NAS have a fixed IP address.  It is best to do that by address reservation in the router instead of by static IP in the NAS.

    • dfulker2's avatar
      dfulker2
      Aspirant

      Already had a fixed IP, so tried access via the IP address did not seem to make any difference. It is almost as if the username or password are not been accepted by the Nas drive. If I try to access a non guest area get the same error if correct user name used or any old rubbish.

       

      Has ayone been able to use the local user access settings on windows?

      • Sandshark's avatar
        Sandshark
        Sensei

        I use a local user name (which is NOT my PC user name, though it can be so long as it's not a Microsoft Account name (email type) all the time.  The only issue I had (before putting the NAS names in the HOSTS file) was accessing by NAS name.

         

        I'm not sure what would happen if the user name was the same and the password was not.  If they are the same, Windows should pass on that information and you should gain access without haing to type them in (as long as there are no separate credentials stored for the NAS that are wrong).

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    dfulker2 wrote:

     

    It seems to be that I can not log into the NAS from windows explorer, as I also cannot access a USB device that has been attached, I believe becuase the access has been set to evrryone and not anonymous, I do however get a login request which has the usernam filled in if windows credentials are set or with none if they are not. However entering the password then generates a is not accessible windows message.

     

    I have read the docs with the device but there seems to be 3 seperate methods of limiting access, not sure what the difference is but have tried all 3 same results. I have also searched here but could not find any help.

     


    Let's circle back to the main problem.

     

    Everyone access still requires the username/password presented by the PC to match the username/password of a NAS account.  By default, Windows will present the PC login and password to the NAS.  If that account doesn't exist on the NAS, or if the password doesn't match, then access will be denied.

     

    So you first do need to create user accounts on the NAS.  If you want everyone to have the same access, then you only need one shared account for this.  I suggest just using "normal" usernames (not the email format).  It can't be the same as one of the PC names, and it can't be the same as one of your share names (or data). It's fine to use the default USERS group for the account(s).

     

    Next create a test share on the NAS that uses the default settings, and simply turn off anonymous access on the Network Access settings page for the share settings - leaving everything else alone. Call that share test.

     

    Reboot the PC, and open the command prompt (type CMD into the Windows search bar)

    net use * /delete /y
    net use t: \\nas-ip-address\test /user:username password

    using the real IP address, NAS username and password of course.  Be careful on the slash directions and spaces.

     

    The first command will terminate any open SMB sessions that the PC has (likely there aren't any if you just rebooted).  The second command attempts to mount the test share as drive letter T on the PC.

     

    If that works, then remove all credentials for the NAS IP address and NAS hostname that are in the Windows Credential Manager already.  Create two windows credentials (one for the IP address and one for the hostname) that include the NAS username.  You can optionally include the password if you like.

     

     

    • dfulker2's avatar
      dfulker2
      Aspirant

      StephenB that almost worked.

       

      I have a drive mapping T: which goes to the non anonymous share that works fine, select T and the drive seems to be shown. However if I use windows explorer to access the NAS, all other shares are OK, have anonymous access enabled. But try the same drive that is mapped or the USB disk again not anonymous then get enter network creditials with user name in mapping and windows credentials but no password, when correct password entered then get windows error

       

      " <Nas name > is not accessible. you might not have permission to use......

      Multiple connections to a server or shared resource by the same user, using more tha one user name are not allowed. Disconnect....."

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        dfulker2 wrote:

         

        I have a drive mapping T: which goes to the non anonymous share that works fine, select T and the drive seems to be shown. ... then get enter network creditials with user name in mapping and windows credentials but no password, when correct password entered then get windows error

         

        " <Nas name > is not accessible. you might not have permission to use......

        Multiple connections to a server or shared resource by the same user, using more tha one user name are not allowed. Disconnect....."


        This is with the same user account you used to map to Drive T?  

         

        You can only use one credential at a time for the NAS IP or hostname.

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