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Forum Discussion
StuBarrett1
Jun 17, 2019Aspirant
ReadyNAS Pro will not power on
Please help. I have a ReadyNAS raid storage unit Business/Pro model RNDP6000 with 6 disk slots. I returned from vacation to find my AC had quit and the house was very warm. I used the fron...
- Jun 18, 2019
StuBarrett1 wrote:
... the CMOS battery was pulled during the debug process so I lost the CMOS settings. ... Is that equivalent to a "factory reset"?
The CMOS battery only keeps the real time clock ticking - which is needed for the power schedule feature.
So you haven't lost anything.
StephenB
Jun 17, 2019Guru - Experienced User
Try removing the disks (labelng by slot), and see if the unit powers up with a no disks status. Also check the status with RAIDar ( https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar )
If the unit does power up diskless, then something is corrupted on the disks.
If it doesn't, then the problem is likely the power supply (which can be replaced if you like).
StuBarrett1
Jun 17, 2019Aspirant
Thanks, while I'm not sure if I want to replace the power supply juet yet, can you point me to a plug-in replacement source?
Thanks, stu
- StephenBJun 17, 2019Guru - Experienced User
It's an sfx supply - the original was a Seasonic SS-300SFD.
You likely won't find a new one, but there are a couple of other options:
You might also need a short ATA extender cable (4 inches should be enough).
This post was focussed on changing the CPU fan, but it should give you some idea of the steps needed to replace the supply: https://community.netgear.com/t5/New-ReadyNAS-Users-General/ReadyNAS-Pro-Replace-CPU-Fan/td-p/940499
- SandsharkJun 17, 2019Sensei
You problem does sound like the power supply. Specifically, the +5VSB output. That output is used by the power-on circuit and the NIC, and is always on, even when the unit is "off". If the unit was plugged in and the environment got very hot, it could easily become overstressed. Random power on/off combined with inability to power on or off when using the button are typical symptoms. And failure of that voltage is a common one for the Pro family after several years of use since it is always on.
If you have a "spare" standard ATXV12 power supply, you can connect it externally just to make sure a power supply replacement will fix the problem. Or, you can do that to recover data before retiring the NAS. If you plan to run it very long, make sure the cables don't block the fan and use masking tape or similar to seal the gap where the power cable comes external.
I have yet to find an available replacement power supply that I really like -- has all the right connectors (except needing the extension is OK), sufficient current, currently available new, and reasonably priced. But the ones StephenB listed are some of the better choices.
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