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Forum Discussion
chopin70
Jan 06, 2016Virtuoso
2 snapshots shown on a share, but nothing to recover
Ultra 2 with latest 6.4.1
Not a single modification to the shares recently
Recently, I notcied that one of my shares shows 4 snapshots in the UI
However, when I try to recover files, the snapshots are only 2. I deleted the existing 2 snapshots, but main GUI still indicates 2 snapshots left
Now, I always have GUI showing these 2 extra snapshots count. They remain even if I manaually delete the snapshots from GUI
Any help?
My bad
Just after I have sent the logs, I checked again. I noticed that the snapshots are shown for 2015 in a separate tab
When I first checked, the 2016 tab was showing 2 snapshots I deleted. I didn't notice that 2 others are in the 2015 tab
Back to shares GUI, I saw still 2 snapshots are there, they were the 2015 snapshots
So, I should call it the new year NAS user bug
So, you can ignore my email with the logs. Problem fixed
4 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
Can you send me your logs (see the Sending Logs link in my sig)?
- chopin70Virtuoso
Thank you
I just sent the logs
- chopin70Virtuoso
My bad
Just after I have sent the logs, I checked again. I noticed that the snapshots are shown for 2015 in a separate tab
When I first checked, the 2016 tab was showing 2 snapshots I deleted. I didn't notice that 2 others are in the 2015 tab
Back to shares GUI, I saw still 2 snapshots are there, they were the 2015 snapshots
So, I should call it the new year NAS user bug
So, you can ignore my email with the logs. Problem fixed
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