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Forum Discussion
philipGood
Dec 11, 2016Aspirant
6.6.0 Cant Access Admin Page, Device keeps crashing/hanging
Hello, for the last little while, I have had trouble accessing the Admin Page on my readyNas 104 using version 6.6.0. My current set up is as follows; -4x 3TB Western Digital Red Drives running in...
- Feb 13, 2017
We've changed a backend setting. Let us know if this makes a difference.
FramerV
Dec 12, 2016NETGEAR Employee Retired
Hi philipGood,
Please do send the logs. Also just to note and this is generally speaking, we would normally want to have space on the hard drives for a machine to work in a normal state. Having an almost full hard drive can cause some performance issues.
I generally put mine at around 80% full.
Regards,
philipGood
Dec 12, 2016Aspirant
Hi Framer, logs were sent as per the instructions on the website. I noticed that there are quite a few files within the zip file of the logs. When I read them myself, which ones should I be concentrating on for these sorts of problems?
Thank you,
- philipGoodDec 12, 2016Aspirant
Logs were sent the same day.
Cheers
- FramerVDec 12, 2016NETGEAR Employee Retired
Hi philipGood,
I would normally check the drives/disks first if there are re-allocated sectors or ATA errors. Thanks for sending the logs.
Might be best for you to back-up your files on another drive (USB, PC).
Regards,
- FramerVDec 17, 2016NETGEAR Employee Retired
Hi philipGood,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,- philipGoodJan 15, 2017Aspirant
Hi Framer, unfortuntely, the problem is persisting. The data on the drives re accessible, however, the admin page rarely works. Ive hard rebooted 3 times only to have the boot sequence get stuck at either 98 or 99%. It stays like this for over an hour and never seems to recover.
The few times I've managed to get into the admin section, I've removed all apps and antivirus running on the unit. Therefore, there only thing running at this time is the drives themselves. No apps, no add ons. Despit this, I still seem to get stuck in the bot sequence at either 98 or 99%.
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