Accidently deleted share, lost data #25218436

I take it it you don't maintain backups.
You should contact Netgear support and ask them to quote for an initial assessment for data recovery. There is no guarantee that they will be able to retrieve your data, but trying anything else is likely to make data recovery more difficult. I would power off the nas until you have decided about data recovery.

Deleting the share does delete the data.

I agree that professional data recovery is the best option, and trying to recover data yourself can easily make things worse.

And also, keeping the file system "as it is" will make recovery much easier. Shutting the NAS down is a good way to do that. Writing to the NAS will likely overwrite some of your photos, since they are now in free space.

Ok.

So deleting the share didn't cause the problem. I don't know if that is better or worse. I guess I'm glad that I'm not stupid on that count.

However, the redundant drive RAID was my backup. Guess I figured that if one drive died, I had the second one mirrored.

I did shut the NAS down once I realized that I couldn't find my folders. After I get this sorted, I'll defiantly run an additional box for backup. I'll probably get a more modern NAS and use this one to do the backups to.

MarkCoburn wrote:
So deleting the share didn't cause the problem. I don't know if that is better or worse. I guess I'm glad that I'm not stupid on that count.

Well, deleting the share has caused the problem.
A share is essentially an area (folder) of the nas into which you place data and over which you have some control (access permissions for example). If you delete the share then everything in it is gone, as StephenB has said.

MarkCoburn wrote:
After I get this sorted, I'll defiantly run an additional box for backup.

Yep, you definitely should

I rebooted my NAS this morning, and with no prior warning this is what it looked like after a reboot... :x

vandermerwe wrote:

MarkCoburn wrote: So deleting the share didn't cause the problem. I don't know if that is better or worse. I guess I'm glad that I'm not stupid on that count. Well, deleting the share has caused the problem. A share is essentially an area (folder) of the nas into which you place data and over which you have some control (access permissions for example). If you delete the share then everything in it is gone, as StephenB has said.

Correct. As far as the NAS is concerned, the share is the [shared] folder. Delete it, and its gone. Mark, you must have misread my post.

StephenB wrote:

vandermerwe wrote: MarkCoburn wrote: So deleting the share didn't cause the problem. I don't know if that is better or worse. I guess I'm glad that I'm not stupid on that count. Well, deleting the share has caused the problem. A share is essentially an area (folder) of the nas into which you place data and over which you have some control (access permissions for example). If you delete the share then everything in it is gone, as StephenB has said. Correct. As far as the NAS is concerned, the share is the [shared] folder. Delete it, and its gone. Mark, you must have misread my post.

I'm double dumb, I misread your post.

Well, I was afraid that I did that. Seemed too coincidental.

Why can't there be an "undelete"?

So, just email Netgear support?

Thanks

This sucks:

Dou does not have snapshot feature wherein if snapshot is enabled on the share, there is a possibility that can retrieve the files once it is accidentally deleted. And you deleted a share on the readynas, the files on that share are also deleted. There is no way that we can retrieve deleted files from the readynas unles you have backup or snapshot on the unit.

***PLEASE BE AWARE THAT YOUR CASE WILL BE CLOSED AFTER 14 DAYS OF INACTIVITY***

They do offer data recovery services (and there are some tools like extundelete which can often reclaim data). So I am thinking you might want to escalate your support ticket (ask for L3 support to weigh in).

Was journaling enabled or disabled (do not change this setting now)?