Alternative hostname on RN104 - I set as NAS1 but Acronis finds //RAPHAELCBOOKAIR.HOME/

Question

I have two ReadyNAS 104s, with hostnames imaginatively called NAS1 and NAS2. These appear as such in both Windows explorer and on the web browser page tab when the admin pages are open. However, when I installed Acronis True Image today it listed them as&nbsp;//RAPHAELCBOOKAIR.HOME/ and //ANDROID-B28EE62120020144.HOME/ respectively. Pasting these into the browser URL slot opens the relevant device, and double clicking lists the shares, so clearly the NAS units understand the 'code' but I can not find anything like it in the various setup pages. Does anybody know what this means and how I can change it to the actual hostnames? Both have latest 6.6.1 firmware.

StephenB · Answer

The NAS isn't "understanding" the host names. &nbsp;The PC is resolving those names to the IP address of the two NAS.
&nbsp;
There are several things that could cause this problem. &nbsp;
&nbsp;
Try rebooting the router and then the PC, and see if you can still reach the NAS using those names.

JohnPud · Answer

After a bit more investigation I have found the following. If I hit the 'NAS' icon in the Acronis backup window I get two monitor icons named as per the original post. However, if I hit the 'browse' icon I get a 'network' icon, among others,&nbsp; and hitting this shows NAS1 abd NAS2. Both the correct and incorrect name opens the share tree when clicked. The wrong name changes if I change the IP address, but still to another completely wrong one. Still baffled as to what is actually happening!

StephenB · Answer

Do the wrong names correspond to other devices on your network?

JohnPud · Answer

No. And, as stated before, if I double click the 'wrong' name the NAS share tree opens. I thought it might have been taking info from my mobile that is often plugged into a USB port charging. I deleted Acronis, did a %Acronis% search and deleted everything that was found left behind in case they were cached somewhere, left the phone disconnected and they were exactly the same after Acronis was installed again.This computer is running Windows 7. I have just installed Acronis on another computer running Windows 10 and it gives exactly the same result! So it seems that Acronis looks for the NAS drives in two different places. I was able to run a backup to NAS1 through Acronis backup/browse/network.

StephenB · Answer

JohnPud wrote:
No. And, as stated before, if I double click the 'wrong' name the NAS share tree opens.

That just means that the PC is resolving the crazy host name to the NAS IP address. It doesn't explain how the PC is discovering those crazy host names, or where it is coming from.
JohnPud wrote:
The wrong name changes if I change the IP address, but still to another completely wrong one.

Are you setting a static IP address for the NAS?
&nbsp;
Can you try disconnecting everything from the router other than the NAS and the PC? &nbsp;Then reboot the router, NAS, and PC and see if Acronis still sees the crazy hostname?

Forum Discussion

Alternative hostname on RN104 - I set as NAS1 but Acronis finds //RAPHAELCBOOKAIR.HOME/

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