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twink's avatar
twink
Aspirant
Oct 25, 2015
Solved

Another gmail alert question

Ever since I installed the latest firmware my alert settings that are there to send me alert messages to my gmail address have stopped working.

 

I'm currently trying the following:

 

Email Account Provider: Custom (can't seem to be able to change this)

User: my.email.address@gmail.com

Password: my password

SMTP server: smtp.googlemail.com

SMTP port: 465

From: my.email.address@gmail.com

Use TLS: yes

 

I have tried with SMTP server smtp.gmail.com, with SMTP ports 25 and 587 and without the TLS but I keep getting an error message whenever I try to send a test message.

 

Has anyone else experienced this and have some hints for me?

  • Have you configured your gmail security to allow "less secure apps".  It won't work if you don't.

10 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi twink,

     

    What model of ReadyNAS unit are you using? Also tell us which Firmware is running or installed.

     

    I look forward to your response.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • twink's avatar
      twink
      Aspirant

      My model is ReadyNas 104 running firmware 6.4.0.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi twink,

         

        Try to disable and remove the existing gmail account that you have entered in the email alerts section in the admin page. Add it again by clicking the plus icon and hit the automatic button to fill out the rest of the smtp settings then try to send a test email to see if it works.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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