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Forum Discussion
Suncoaster
Aug 24, 2015Aspirant
Anti-Virus disabled
I have a ReadyNAS 102 with firmware version 6.2.5 and the antivirus is Disabled and will not enable no matter what I do. I did a firmware reload and it made no difference. From what I remember this...
- Aug 25, 2015
Hello Suncoaster,
You do mark the Enable real-time antiviirus scanning box before clicking Apply button, right?
The Antivirus plus needs the built in Antivirus turned on. Live scan will have red dot indicating that it is disabled if the built Antivirus is not enabled.
The iTunes I suggested to just test is not one of the apps but it is under Settings - Services too.
If same problem, try rebooting the NAS. Use another web browser too. If same problem, please contact support center.
Regards,
mdgm-ntgr
Aug 24, 2015NETGEAR Employee Retired
Are other services working fine? Do you have a backup of your data?
Suncoaster
Aug 24, 2015Aspirant
I am able to read from and write to the NAS and I can stream media over the network, so those functions are working and I have backups of all the important files. The only other app I have installed is Photos ll and I have not yet set it up.
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