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Forum Discussion
Backup not working
I haven't run my regular backup jobs for a month. In that time I have:
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView
None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.
I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.
Attached is a snippet from one of my backup jobs. Any help would be appreciated:
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 08:07:26 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
Backup failed. Tue Jan 1 07:05:09 EST 2008.
Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.
--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007
Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media
`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'
133 Replies
Replies have been turned off for this discussion
arnie wrote:
How does the Readynas do backup jobs? does it mount the drive then copy across? if so does it log anywhere how its mounting?
For CIFS/timestamps, yes, it mounts the drive and then copies the files. Try using mount.cifs to mount the drive instead of smbfs. The older versions of the ReadyNAS firmware use smbfs, but even that doesn't seem to work for you...- Sorry to be so sour, but Im forced to comment. Good G*d Im glad I got rid of unreadynas. 6 and 1/2 months later, multiple firmware updates and over 50 more posts of all sorts of similar problems? No wonder nobody ever responded to my logs (not uincommon on these forums as I recall). I got back here after googling my username
Well, Im not saying qnap, synology thecus or others are better.
You know what is? For backup anyway, Synctoy (though yes, it fails after about 80,000+ files in a single sync) and a few homegrown RAID 1 enterprise seagates. Most any mobo will take them
I have never wasted so much time for such little incremental outcome improvement as I have with this whole effort
$.02
QED - Hi,
I too am experiencing the same problem as many of the posters on here. I am trying to backup my ReadyNAS Pro to an Iomage StorCenter. I have tried to use the root as the source as well a single directory. Test connection works, but it is unable to access a remote path. I've used the drive name as well as the ip address, and changed my slashes back and forth. My most recent log is below. I can arrange remote access, if desired.
INCREMENTAL Backup started. Fri Oct 17 14:52:59 PDT 2008
Job: 002
Protocol: cifs
Source: [Network]/
Destination: //SCRATCHY/Krusty_Backup_2
Backup failed. Fri Oct 17 14:53:00 PDT 2008.
Reason for failure:
Unable to access remote path //SCRATCHY/Krusty_Backup_2. jimmyg wrote: Hi,
I too am experiencing the same problem as many of the posters on here. I am trying to backup my ReadyNAS Pro to an Iomage StorCenter. I have tried to use the root as the source as well a single directory. Test connection works, but it is unable to access a remote path. I've used the drive name as well as the ip address, and changed my slashes back and forth. My most recent log is below. I can arrange remote access, if desired.
INCREMENTAL Backup started. Fri Oct 17 14:52:59 PDT 2008
Job: 002
Protocol: cifs
Source: [Network]/
Destination: //SCRATCHY/Krusty_Backup_2
Backup failed. Fri Oct 17 14:53:00 PDT 2008.
Reason for failure:
Unable to access remote path //SCRATCHY/Krusty_Backup_2.
Which version of the firmware are you using? Try adding a password to the share and the backup job and see if that works.- I'm using Firmware: RAIDiator 4.2.1, and I've tried with and without passwords.
- Any problems connecting to the Iomega share from a Windows PC?
- Nope, everything works as it should, until I try to do a network backup. I've got a USB drive for my incremental's backup and that backup job ran as it should.
- Do you happen to know what software the Iomega is running internally? We don't have one here, so we can't test it out ourselves.
- I got this information off of cnet: Iomega Discovery Tool, EMC Retrospect Express, Drivers & Utilities.
- I took a look at the Iomega webpage for the StorCenter and it appears to be Linux-based and has support for NFS. I'd suggest using NFS instead of CIFS for the backup because it should be more Linux-friendly.
If you really want to use CIFS, we can try running the backup job manually at the shell level to debug this, but I would need remote access. Let me know if that is something you'd be interested in.
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